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Director, Customer Engagement As the Customer Success Director, you have accountability and responsibility for managing the success of the customers in Canada. Both on the relationship, and therefore length and value of the engagement as well as on the revenue side. We always engage in three roles: technical, delivery and customer success. We engage together. This is also reflected in local leadership.
Solution Architect As a Solution Architect, you get a chance to contribute to the delivery of high-end projects for banks and financial institutions, accelerating their digital transformation. It’s your responsibility to make sure that envisioned solutions become reality.
Business Analyst Ensure that Backbase proposals result in feasible project plans and meet customers expectations by realizing their digital transformation.
Senior Project Manager Manage multiple complex projects all around the world and be a bridge between Backbase internal teams and our clients.
Delivery Manager Lead one or two global Customer Accounts together with a Sales and Technology Director and ensure value for both our customer and Backbase.