3+ years experience in Product/Service/UX/UI design in a product company, consulting firm, or agency
Fluency across a broad range of skills including design and research
Proficiency working with design systems with tools such as Figma
Strong portfolio demonstrating excellence in thought and execution
Clear and confident communication and presentation skills in English and preferably one other APAC language
Strong team player who can collaborate effectively with different stakeholders
Willingness to travel and work with customers on location
Experience in facilitating design workshops
Prior experience in Fintech and a passion for banking solutions
Prior experience in designing products for APAC users
Basic understanding of HTML/CSS
Good knowledge of Material design guidelines & Apple HIG
Within a multicultural company, you will be joining a dynamic team of UX designers, UX researchers, product designers and the wider design community within Backbase. Within Customer Success, you will work with various roles (Project Managers, Business Analysts, Solution Architects, Developers) to successfully implement Backbase solutions.
As this role also relies quite heavily on your consulting skills, you will advise customers on all aspects of User Experience from branding and visual design to experience design and information architecture. Beyond your design knowledge, your broader understanding of the dynamics of building and releasing software on a large scale will help you as you navigate conversations with your team and customers.
In your daily project work, you will be the source of design knowledge for all Backbase Apps and the Backbase Design System. Through a deep understanding of our UX patterns and UI components, you will be able to guide customers and drive decisions towards product adoption in every sense (apps, journeys, UX patterns, etc.).
You also get the chance to help drive more complex projects by using design tools and methodologies (segments, personas and other research collateral) and by partnering up with peers in research and development. Above all, you will be one of Customer Success’ design ambassadors; working to educate different audiences through confidence and storytelling.
it's my job
THE JOB AT BACKBASE
Conduct design and research activities including wireframing, user testing, creating journey maps etc.
Communicate design theories and best practices to support stakeholder decision-making
Communicate and work collaboratively with cross-functional team members and agile squad apply now
Join one of the knowledge-sharing breakfasts, a guild meeting, work on your personal development plan and make use of our training budget.
a global community
With 70+ nationalities working side-by-side in 14 offices around the world, Backbase is a place where you can work on global projects.
pride and fun
We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.
hybrid work model
We enjoy the perks of working from home and in person. We also contribute towards your ergonomic home office space.
We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.
join us to
This is the place you need to be… We want to know you and your skills.