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Technical Writer

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JOB FUNCTIONS

Write the documentation so system integrators and developers can adopt, extend and build our software for optimum performance.

  • You have experience working with markup languages such as Asciidoc and Markdown;
  • Your natural curiosity and social skills allow you to gather information from software professionals;
  • You have solid experience writing, editing and proofreading technical documentation for different stakeholders using Git, Bitbucket, Confluence, and other documentation publishing software;
  • Developers, Software Architects, testers and Product Owners like working with you because of your flair and your thorough understanding of software and web technologies;
  • You have experience documenting REST APIs and services, as well as documenting programming examples, particularly in JavaScript and Java;
  • You have experience working in a multidisciplinary team using Agile or Scrum methodology with JIRA.

More about this opening
In Backbase, I learn something new every single day. Working on Service SDK is challenging but exciting at the same time. Backbase is definitely a place to be if you want to constantly evolve and grow as a professional.
Allie Ward
Allie Ward Senior QA Engineer, UK Hub
I’m a huge fan of diversity at Backbase. I love the freedom and ownership opportunities at work. I’m proud of the new solution that we are building. We had a simple idea and the solution that I’ve proposed is the one that we are working on.
Hari Vignesh
Hari Vignesh Android Engineer, EMEA Hub
What excites me most about working at Backbase is understanding the diverse needs of our customers and working with the team to solve them within the real-world constraints.
Grace Brady
Grace Brady Product Owner, EMEA Hub
Call me crazy but I love my job. I get paid to work on puzzles with my friends, play pool and learn new tech.
Patrick Newcombe
Patrick Newcombe Senior Full Stack Engineer, UK Hub
The biggest challenge I overcame with my team was creating an entirely new mobile product from scratch, aligning an entirely new team with people from very different backgrounds and creating a way of working which has the DNA of Backbase in it.
Harneek Singh
Harneek Singh Senior QA Engineer, EMEA Hub
Bringing a mobile-first approach to an industry with brick and mortar companies is not about the solutions or products you deliver but about that mentor-mentee relationship you develop with them along the way.
Tibor Beke
Tibor Beke Android Engineer, EMEA Hub

trust me,
it's my job

THE JOB AT BACKBASE

You deliver best in class documentation that enables external and internal clients to easily and rapidly accomplish Backbase projects.

The R&D Department is a multidisciplinary team of experienced and highly skilled software developers, test engineers, UX designers, Technical Writers, Product Owners and Support Engineers. Working in the R&D team, you proactively source information in order to create accurate content. While new features and functionalities added to our software create a great user experience, you have a major impact in assuring that these solutions are easy to implement and configure for an external user.

The complexity and nature of the product, combined with the latest technology trends, makes working in Products at Backbase a great and challenging experience.

apply now

REASONS TO 
JOIN BACKBASE

develop yourself

Use your yearly training budget to polish your skills. Join one of the knowledge-sharing breakfasts to discover more or come to a guild meeting to share ideas.

a global community

With 60+ nationalities working side-by-side in 9 offices around the world, Backbase is a place where you can work on projects with people from all over the world.

pride and fun

We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

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trusted by
leading banks

We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.

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join us to
reach our
moonshot

This is the place you need to be… We want to know you and your skills.

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you build it,
you run IT

PRODUCT DEVELOPMENT

Our code lines translate into developments and features that make banking easier for 100+ million users around the globe. We’re building a product that gives financial institutions digital speed and flexibility, and empowers end-users to fully control their finances on any device, 24/7.

team challenge

PRODUCT DEVELOPMENT

The pressure to keep our platform safe, secure, adaptable and integrated with hundreds of core systems is a big challenge. That’s why we work in small, cross-functional teams to build capabilities fast and meet the needs of our clients globally. We’re building a spaceship in mid-air, so expect to feel comfortable with being uncomfortable at all times. Your reward: a mark on a product used by millions.

your impact

Your code influences the way millions of people experience banking every day around the world.

latest technology

If we talk frontend – we talk Angular. If we talk backend – it’s Java. Mobile? Kotlin and Swift, of course.

hands-on learning

You’ll constantly need to reinvent yourself to stay relevant. If you are hungry to learn and ready to explore different ways – this is the place to be.

smart heads

You will get to work with the smartest people in the industry. We constantly challenge each other.

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find your next job
at Backbase

Location

  • Amsterdam 42
  • Atlanta 7
  • Boise 1
  • Cardiff 11
  • Frankfurt 1
  • London 1
  • Melbourne 3
  • Mexico City 2
  • Princeton 2
  • Singapore 4
  • Sydney 1
  • Tokyo 1
  • Toronto 3
  • Utrecht 3
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Technical Writer

the bicycle capital
of the world

BACKBASE IN AMSTERDAM

Where it all began! Two guys, our founder Jouk and his partner, set out on a mission “to make the internet more beautiful”. Fast-forward 16 years, our offices in Amsterdam are home to over 480 people. The Amsterdam HQ is the largest of our offices and boasts an international mix of talented people. Working in software engineering, sales, marketing, academy or business support, we have a great team that’s driving our growth.

Located in Amsterdam-Oost (East), our EMEA HQ offices are a stone’s throw away from the beautiful Tropenmuseum, the Amsterdam Royal Zoo and famous windmill brewery Brouwerij ‘t IJ. Famous for its breathtaking architecture, canals, and over 881,000 bikes,  Amsterdam is a city that’s easy to fall in love with.

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#international

CULTURE

Our Amsterdam office is home to people from all over the world working in small, lean teams. Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

With graffiti of Marilyn Monroe and Pulp Fiction stars John Travolta, and Samuel L. Jackson looking cool on our walls, you can probably guess that we love entertainment. From games nights and parties to boat rides and Dj gigs – you name it, we have it.

relocation

Cash allowance, accommodation for 1 month, reimbursed travel costs, and support with settling in. 

lunch

Free, healthy lunches every day. Plus snacks and drinks.

social

Friday parties every month. Office boat you can use with your team.

health

Discounted gym membership through our corporate fitness plan.

find your next job
at Backbase

Location

  • Amsterdam 42
  • Atlanta 7
  • Boise 1
  • Cardiff 11
  • Frankfurt 1
  • London 1
  • Melbourne 3
  • Mexico City 2
  • Princeton 2
  • Singapore 4
  • Sydney 1
  • Tokyo 1
  • Toronto 3
  • Utrecht 3
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curious

OUR VALUES

We explore new routes. We don’t shy away from being critical of ourselves, our products and our industry. We are open, direct and always questioning the status quo; to keep on learning and keep ourselves and others on their toes.

can do

OUR VALUES

No matter the challenge, we use our creative minds to find ways to make things happen. We are ambitious to be the best in class in the industry. Raising the bar. Pushing each other’s limits to bring out our best. We are determined & pragmatic. No Fluff. Just Stuff.

entrepreneurial

OUR VALUES

We solve hard problems and look for new opportunities for growth. We inspire. We mobilize the right talent to succeed in our mission. We persevere where others would give up. We feel proud when our vision comes true.

craftspeople

OUR VALUES

We are a company of builders, designers, makers, and doers, always open to learn and improve, shaping the future of banking together with our customers. We ask for feedback and constantly seek insights that make us better.

together

OUR VALUES

We are strong. We come from all over the world and embrace diversity. We believe in open dialogue among a small team of people who trust one another, who are focused outside themselves. This way we create shared consciousness and shared authorship of ideas that no single person could have arrived at independently.

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can do
entrepreneurial
craftspeople
together

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we're looking for!

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Technical Writer

you applied
what now?

APPLICATION PROCESS

Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at recruitment@backbase.com.

Let’s Connect

Your application just landed on our desk and one of the recruiters will get back to you as soon as possible.

Let’s Meet

Let’s find out how you and Backbase can work together. We’ll call you for an open discussion, so feel free to ask any questions that you might have.

Let’s DeepDive

The next step in your journey is to meet us in person. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or a technical test. Again, the process differs per role, your Recruiter will tell you all about it.

Welcome to the family!

It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.

 

 

recruiter

MEET Adrian

be the one
we're looking for!

apply now

Technical Writer

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like Technical Writer

Location

  • Amsterdam 47
  • Atlanta 6
  • Boise 1
  • Cardiff 11
  • Frankfurt 1
  • London 1
  • Melbourne 3
  • Mexico City 1
  • Princeton 2
  • Singapore 4
  • Tokyo 1
  • Toronto 3
  • Utrecht 4
radar, backbase

Job radar

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Set up your personal job radar

be the one
we're looking for!

apply now

Technical Writer

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