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Technical Writer (Product Development) Cardiff

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Contact Deke Barnett

The job in short

Write the documentation so system integrators and developers can adopt, extend and build our software for optimum performance. Become our next Technical Writer.

Meet the job

You deliver best in class documentation that enables external and internal clients to easily and rapidly accomplish Backbase projects.

In cooperation with Product Management, you delineate the set of materials that you write and edit in cooperation with the R&D team. The structure and style you employ in your docs harmonize with all our technical documentation. In your role, a self-supporting attitude is required, proactively sourcing relevant information from the software developers to create accurate content.

The R&D Department is a multidisciplinary team of experienced and highly skilled software developers, test engineers, UX designers, technical writers, Product Owners and Support Engineers. Working in the R&D team, you proactively source information in order to create accurate content. While new features and functionalities added to our software create a great user experience, you have a major impact in assuring that these solutions are easy to implement and configure for an external user.

The complexity and nature of the product, combined with the latest technology trends, makes working in Products at Backbase a great and challenging experience.

How about you?

● You have substantial experience working as a technical writer for software development companies;
● Developers, Software Architects, testers and Product Owners like working with you because of your flair and your thorough understanding of software and web technologies;
● You have experience in documenting APIs and services, as well as documenting programming examples, particularly in JavaScript and Java.

Why Backbase?

Backbase is leading the way in the Digital Banking space and we are widely known for our innovative power and visionary view of how all of us (including you) handle our daily financial lives. Exploring is in our nature and we love technology. No matter how big the challenges are: we make it work.

We come from all over the globe (45+ nationalities) and we currently employ the brightest people in the field. We are organized to support you. You will work with some of the best people in the business. We are work and play. At Backbase, you can come as you are and say it like it is.

Join us for a journey instead of a job!

Perks of working at Backbase

Our People Learning & Development Success & Celebration Healthy food & fitness Office life & Swag

We love working with smart, amazing people from all over the world. At Backbase we really strive to be open & inclusive. Together, with more than 60 different nationalities in our offices globally,  we make it happen! Backbase is not just about professional relationships, it is a place where you find genuine, true friendships. Come as you are and blend in.

Being part of such a diverse community truly gives you an opportunity to learn and grow both professionally and personally. We believe that at Backbase you need to be brave enough to go out of your comfort zone to explore new areas, learn from it and drive it home. The key factor is to get new insights and continue our growth path – both yours and Backbase’s.

We take pride in our achievements and we like to celebrate them. We organise a variety of parties,celebrations, team outings, games nights and office drinks in all our global hubs.

We care about you and support an active lifestyle. Free healthy lunches and fruits are provided daily.  Want to let that stress out? You can unwind and have fun with one of our employee-initiated sports teams.

You get an enjoyable workplace, complete with focus areas collaborative spaces – nerf guns included. We’ll get you proper swag, the latest and greatest technologies to play with and awesome people to work with.

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Our hiring journey

Let’s Connect

Found a job you like? We’d love for you to connect with us and apply. One of our recruiters will get back to you.

Let’s Meet

How can you and Backbase work together? Let’s find out; face-to-face or remotely. We’ll have open discussions or interviews, whatever you like to call it.

Let’s Deep Dive

We want to work with the best, just like you do. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or technical test.

Let’s Start

It’s official – you’ve joined Backbase, an industry leading fintech company. We look forward to shaping the future of banking with you!

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