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Technical Product Owner – Cloud Hosting

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Backbase as a Service (BaaS) is a modern, enterprise-grade bundle of products and services operating on a cloud-based services model. With BaaS we aim to provide the best and most secure user experience for the end users while reducing time to market and operational burden for our customers. One of the products in our BaaS product family is Managed Hosting, our cloud infrastructure on AWS where we are hosting the Backbase applications for our customers.
As a Product Owner for our Managed Hosting you’ll be responsible for creating and maintaining the vision as well as the strategy for the product offering and executing on it. You’ll be achieving this by talking to customers, stakeholders on a regular basis to identify their needs and by taking our highly skilled engineers on the journey.
    You are passionate about and have experience in building cloud infrastructure on AWS and/or Azure. You have an energetic, can-do attitude with excellent communication skills allowing you to build effective relationships with customers and engineers based on trust. Others follow you because you are able to create not only a compelling vision but also a solid execution plan for the product. Creating the plan goes hand in hand with delivering on it. Ambiguity doesn’t scare you, in fact, you thrive in a startup environment in which you deliver value to our customers continuously in an agile way.

    Here's what you'll need to own this role:
  • Bachelor Degree in Engineering or equivalent;
  • Good interpersonal and leadership skills;
  • Excellent communication skills in English;
  • 4+ years of experience as Product Owner/Manager of which at least 2 years at an enterprise software/SaaS company;
  • Experience in managing infrastructure on AWS or Azure;
  • Deep knowledge of the domain (the role is not hands-on but you should understand modern technical concepts in the cloud and engineering best practices);
  • Solid understanding of SLA / SLO / SLIs;
  • Experience in financial models, budgeting;
  • Experience in agile way of working e.g. Kanban, Scrum incl. use of tools such as Jira;
  • Basic understanding of Cloud Security & Compliance.

  • We’ll be even more impressed if you have:
  • Worked in the financial industry before, preferably B2B;
  • Commercial experience such as pricing strategy, contract negotiations;
  • Experience in cloud transformation and/or migration;
  • Experience in cloud hosting for a large number of clients in a dedicated or shared environment;
  • Experience in transitioning from PaaS to SaaS;
  • Customer facing experience;
  • Experience in dealing with SOC2, PCI-DSS and other compliance standards.
More about this opening

trust me,
it's my job


  • Defining and continuously maintaining the vision and strategy for our Managed Hosting product based on market needs, stakeholder expectations and the engineering teams’ input;
  • Setting priorities and managing the product backlog along with the roadmap;
  • Managing stakeholders’ expectations;
  • Crafting quarterly objectives (OKR) focused on making the highest impact possible yet strongly aligned with strategic goals;
  • Driving the requirement refinement process by working closely with your team members;
  • Working together with the Security and Compliance Officer to perform compliance and security audits (internal and external);
  • Supporting Sales in explaining the product to prospects and closing deals;
  • Taking responsibility for the financial model incl. revenue, cost and budget;
  • Owning the Service Level Objectives (SLO) for your product.
  • apply now


    develop yourself

    Join one of the knowledge-sharing breakfasts to discover more or come to a guild meeting to share ideas.

    a global community

    With 60+ nationalities working side-by-side in 9 offices around the world, Backbase is a place where you can work on projects with people from all over the world.

    pride and fun

    We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

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    trusted by
    leading banks

    We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.

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    join us to
    reach our

    This is the place you need to be… We want to know you and your skills.

    Application form

    you build it,
    you run IT


    Curious what BaaS stands for? Backbase-as-a-Service! But we also refer to it as “banking-as-a-service”. We are on a mission of empowering organisations providing financial services by giving them a hyper-scalable, always on platform to adopt Backbase products in a secure, public cloud environment with batteries included.

    The solution that we build help our customer to largely shorten the time it takes to deliver value to their consumers while reducing the total cost of ownership. Ultimately, the result of our work translates into millions of happy, end users who get the latest digital innovations at their fingertip.

    team challenge


    Running financial products for numerous customers across the globe in a multi-tenant setup on AWS is not an easy job. That is why our team is continuously busy with improving the product with the motto “You build it, you run it”. We strive to have the highest possible uptime, great performance and best in class levels of security. Ambitious! We take pride in what we do. We don’t do manual changes in production and we automatically validate our environment before deploying. Exactly the same approach should be adopted for security. We’re looking at automated ways of trying to break the system in order to increase security and resiliency.

    your impact

    Your code influences the way millions of people experience banking every day around the world

    smart heads

    You will get to work with the smartest people in the industry. We constantly challenge each other.

    shape the product

    Your ideas will move Backbase proposition forward and will create a vision for the future of banking.

    hands-on learning

    You’ll constantly need to reinvent yourself to stay relevant. If you are hungry to learn and ready to explore different ways – this is the place to be.

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    at Backbase


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    Technical Product Owner – Cloud Hosting

    the bicycle capital
    of the world


    Where it all began! Two guys, our founder Jouk and his partner, set out on a mission “to make the internet more beautiful”. Fast-forward 16 years, our offices in Amsterdam are home to over 480 people. The Amsterdam HQ is the largest of our offices and boasts an international mix of talented people. Working in software engineering, sales, marketing, academy or business support, we have a great team that’s driving our growth.

    Located in Amsterdam-Oost (East), our EMEA HQ offices are a stone’s throw away from the beautiful Tropenmuseum, the Amsterdam Royal Zoo and famous windmill brewery Brouwerij ‘t IJ. Famous for its breathtaking architecture, canals, and over 881,000 bikes,  Amsterdam is a city that’s easy to fall in love with.



    Our Amsterdam office is home to people from all over the world working in small, lean teams. Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

    With graffiti of Marilyn Monroe and Pulp Fiction stars John Travolta, and Samuel L. Jackson looking cool on our walls, you can probably guess that we love entertainment. From games nights and parties to boat rides and Dj gigs – you name it, we have it.


    Free, healthy lunches every day. Plus snacks and drinks.


    Friday parties every month. Office boat you can use with your team.


    Discounted gym membership through our corporate fitness plan.

    training budget

    Specific budget for your personal development.


    Referral bonus incentive for bringing the best talent.


    You can wear clothes you feel comfortable in.

    high spec equipment

    We provide all employees with high-spec Macs and tech set up.


    Access to the premium Headspace app.

    find your next job
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    • Amsterdam 62
    • Atlanta 10
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    We explore new routes. We don’t shy away from being critical of ourselves, our products and our industry. We are open, direct and always questioning the status quo; to keep on learning and keep ourselves and others on their toes.

    can do


    No matter the challenge, we use our creative minds to find ways to make things happen. We are ambitious to be the best in class in the industry. Raising the bar. Pushing each other’s limits to bring out our best. We are determined & pragmatic. No Fluff. Just Stuff.



    We solve hard problems and look for new opportunities for growth. We inspire. We mobilize the right talent to succeed in our mission. We persevere where others would give up. We feel proud when our vision comes true.



    We are a company of builders, designers, makers, and doers, always open to learn and improve, shaping the future of banking together with our customers. We ask for feedback and constantly seek insights that make us better.



    We are strong. We come from all over the world and embrace diversity. We believe in open dialogue among a small team of people who trust one another, who are focused outside themselves. This way we create shared consciousness and shared authorship of ideas that no single person could have arrived at independently.

    can do

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    Technical Product Owner – Cloud Hosting

    you applied
    what now?


    Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at [email protected].

    Let’s Connect

    Your application just landed on our desk and one of the recruiters will get back to you as soon as possible.

    Let’s Meet

    Let’s find out how you and Backbase can work together. We’ll call you for an open discussion, so feel free to ask any questions that you might have.

    Let’s DeepDive

    The next step in your journey is to meet us in person. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or a technical test. Again, the process differs per role, your Recruiter will tell you all about it.

    Welcome to the family!

    It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.


    MEET Oliver Sinclair

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    Technical Product Owner – Cloud Hosting

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    • Amsterdam 83
    • Atlanta 19
    • Boise 10
    • Bristol 4
    • Cardiff 11
    • Dubai 2
    • Frankfurt 3
    • Guadalajara 10
    • Hyderabad 16
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    • Krakow 23
    • Kuala Lumpur 2
    • London 11
    • Manila 2
    • Melbourne 1
    • Mexico City 12
    • Milan 1
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    • Princeton 1
    • Singapore 11
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    • Tokyo 2
    • Toronto 9
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    Technical Product Owner – Cloud Hosting

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