Capture the essential requirements to help our customers realize their customer experience vision.
How about you
You hold a university degree (preferable business or IT related)
You have worked as a business analyst for 5+ years
You have held customer-facing positions for 5+ years
You have 5+ years of experience working in an Agile environment
Your have a solid understanding of Scrum and Kanban methodologies
You a proficient at chairing ceremonies and establishing governance
Ideally have exposure working in the banking / finance industry
Ideally have exposure to digital transformation projects
You are an excellent communicator and feel comfortable interacting with stakeholders at various levels
Organizational and cultural sensitivity comes naturally to you
You have an analytical mindset
it's my job
THE JOB AT BACKBASE
You work closely with both our customers and the Backbase UX design and development teams. You are the product owner for a project and guide the team in making the right choices to maximize success for the project and the customer. Our customers and implementation partners see you as a trusted consultant. Together we work to successfully deliver our enterprise solution and achieve our customers’ goals.
With the multi-disciplinary and internationally diverse teams at Backbase, you will analyze, capture, and prioritize customer requirements for new customer experience initiatives. You perform business process gap analysis and write user stories. Every project has its own set of unique challenges that must be overcome and it’s up to you to think quickly and provide solutions that work for everyone.
On the customer side, you will manage expectations and help them translate their vision into a sound project backlog. Due to some customers not working Agile, you will need knowledge of Agile development methodologies and be able to organize engaging workshops with customers to identify all of the technical requirements needed.
This role offers the opportunity to work side-by-side with customers worldwide and travel internationally. Travel is frequent and occasionally spans long periods of time.
In the multi-disciplinary and internationally diverse teams at Backbase you analyze, capture and prioritize customer requirements for new customer experience initiatives. You perform business process gap analysis and write user stories. Every project has its own set of unique challenges that must be overcome, and you think and react quickly to find solutions that work for everyone.
On the customer side you are managing expectations and helping them translate their vision into a sound project backlog. As not all our customers work Agile, you have knowledge of Agile development methodologies. You organize engaging workshops with our customers to identify all technical requirements needed.
This is a full time role that offers the opportunity to work side by side with customers worldwide. You will travel internationally frequently, sometimes for long periods of time.apply now
Use your yearly training budget to polish your skills. Join one of the knowledge-sharing breakfasts to discover more or come to a guild meeting to share ideas.
a global community
With 60+ nationalities working side-by-side in 9 offices around the world, Backbase is a place where you can work on projects with people from all over the world.
pride and fun
We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.
We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.
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This is the place you need to be… We want to know you and your skills.