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Middle East

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Senior Business Consultant

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JOB FUNCTIONS

Always wanted to be in the driver seat of successful, multi-million euro, digital transformations? Then don't look further; become a Senior Business Consultant at Backbase!
  • You are a guru of facilitating workshops;
  • You are very experienced with conducting detailed and structured analysis, requirements management and/or process modelling;
  • You have knowledge of multiple development methodologies, (e.g.: Scrum, Kanban, Iterative software development, Waterfall);
  • You have minimum of 5 years' experience in a similar, client-facing consultancy role preferably in digital banking;
  • Your communication skills are extraordinary in English both written and verbal University education and degree (preferable business or IT related);
  • You are pragmatic, you can solve complex problems, work under pressure and with various different cultures;
  • Travel is your middle name.
More about this opening
Working at Backbase means continually learning how to best serve our customers all across the globe. We are involved in all aspects of the software development lifecycle, and each customer presents us with unique challenges when it comes to requirements, aspirations, and limitations. It is our job and pride to ensure that their digital transformation needs are met in an elegant, sustainable manner.
Roberto Fajardo
Roberto Fajardo Solution Architect, EMEA Hub
To me, working at Backbase is all about freedom – the freedom to explore, to innovate, to create. It’s about personal and professional flexibility to try new things and meet new people.
Brad Miller
Brad Miller Business Analyst, US Hub
Working at Backbase keeps me motivated all the time in learning new things in the mobile world. The architecture of the projects, the components, the way the widgets are built, everything excites me.
Mahesh Venkat
Mahesh Venkat Senior Android Engineer, US Hub
The migration of AIB from CXP5 to CX6 has been a good challenge. The knowledge was with people, not in documents. So we had to chase and collaborate with different people and often figure things out ourselves. On the other hand, we had pressure from the client, and the deadline was tight. It made me feel alive!
Isuert Mjalti
Isuert Mjalti Frontend Engineer, EMEA Hub
Working in Backbase gave me the right balance between work and life, customization and out-of-the-box, specific and re-usable solutions, easy and tough clients. It is from this mix that I get inspiration for my daily activities.
Raffaele Briganti
Raffaele Briganti Senior Solution Architect, EMEA Hub
    The Backbase community of individuals is a tireless, driven group that, simply put, gets things done.
Marc Corbett
Marc Corbett Senior UX Designer, US Hub
I get to do way more than sit behind the computer and code. My work also includes going onsite to clients, presenting and explaining the benefits of our product, working with developers from all over the world.
Gerardo Cauich Lemus
Gerardo Cauich Lemus Backend Engineer, EMEA Hub

trust me,
it's my job

THE JOB AT BACKBASE

The Senior Business Consultant is part of the Customer Success (CS) team. CS is a group of highly motivated specialists with specific skills and experiences required to make each engagement a success. Most of the time we are engaged in implementing the Backbase product at our globally located customers, which means we operate in a high paced, high reward environment! As a Senior Business Consultant in the CS Department we also provide discovery workshops, product training and implementation support services to all of our customers, clients and partners. Every engagement has unique properties which allows us to excel over vastly different domains, using different tools and frameworks, in various different Backbase products. This requires us to engage quickly and provide meaningful solutions to our clients that work for all stakeholders. Our CS consultants have the professional and personal skills required to develop, teach, support, and lead teams towards successfully delivering our enterprise solutions. Since our clients are based in all continents you must be comfortable to work with clients ranging in background, economic status and experience. Since the Backbase employees come from 40+ different nationalities you are also comfortable to work in a highly diversified team. Flexibility about work location and willingness to travel abroad frequently, sometimes for long periods of time. The Senior Business Consultant role is one of the crucial roles since you are, together with a Solution Architect and Project Manager, at the core of the client engagement. You have to manage customer expectations and help them translate their vision into a minimum viable product and project backlog that can be implemented within time and budget. The job comes with great responsibility and offers the opportunity to work side by side with our customers worldwide and guide them successful implementations with the Backbase product. As part of the larger CS team, you will report directly to the Chapter Lead of the CS Tribe you are part of.

The Senior Business Consultant is expected to: Lead and deliver business discovery workshops with customers and other stakeholders; Perform business process gap analysis and manage requirement change; Gather, define and prioritise high-level requirements of the project in close collaboration with the client using various consultancy techniques such as value proposition design, value propositions, story mapping and user journeys; Write functional requirements using user stories in various formats like Gherkin, BDD, TDD, Acceptance Criteria lists; Ensure market demand is known at RnD and acting as a soundboard and stakeholder for new capabilities and functionalities; Act as "Product Owner" for the development team to guide the team making the right choices to maximize project & customer success; Act as a trusted consultant to our clients and implementation partners; Presenting findings and recommendations to customers.

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REASONS TO 
JOIN BACKBASE

develop yourself

Use your yearly training budget to polish your skills. Join one of the knowledge-sharing breakfasts to discover more or come to a guild meeting to share ideas.

a global community

With 60+ nationalities working side-by-side in 9 offices around the world, Backbase is a place where you can work on projects with people from all over the world.

pride and fun

We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

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trusted by
leading banks

We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.

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join us to
reach our
moonshot

This is the place you need to be… We want to know you and your skills.

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you bring it
home

PRODUCT IMPLEMENTATION

We run the show by making sure our product is implemented successfully for our customers. We provide expertise and solutions on how to enforce the Backbase platform and how to solve problems when and where it’s needed. We jump on a plane, consult, advise and get the job done.

team challenge

PRODUCT IMPLEMENTATION

Helping leading financial institutions make a smooth transition to the digital space is not an easy task. We need to be experts in the field and know our product inside and out.  Working together is key – both with our global team as with our clients. It’s not easy and not perfect, but it’s our secret to overcoming challenges and delivering our digital-first agenda. High pressure with lots of changes and great rewards in return!

travel the world

Jumping on the next plane and exploring the world is a big part of this job. Expect to earn a platinum frequent flyer card fast.

learn by doing

Hands-on from week one,  driving our customers to success. You learn fast, super fast. No worries, we are here to support you on this journey.

variety of projects

Don’t worry about getting bored. Working on the implementation process for different clients means you get to shift gears often and fast.

fun

Mauritius, Hong Kong or Australia. Travel with your colleagues and build real friendships while being onsite with clients.   

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at Backbase

Location

  • Amsterdam 42
  • Atlanta 7
  • Boise 1
  • Cardiff 11
  • Frankfurt 1
  • London 1
  • Melbourne 3
  • Mexico City 2
  • Princeton 2
  • Singapore 4
  • Sydney 1
  • Tokyo 1
  • Toronto 3
  • Utrecht 3
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Senior Business Consultant

the bicycle capital
of the world

BACKBASE IN AMSTERDAM

Where it all began! Two guys, our founder Jouk and his partner, set out on a mission “to make the internet more beautiful”. Fast-forward 16 years, our offices in Amsterdam are home to over 480 people. The Amsterdam HQ is the largest of our offices and boasts an international mix of talented people. Working in software engineering, sales, marketing, academy or business support, we have a great team that’s driving our growth.

Located in Amsterdam-Oost (East), our EMEA HQ offices are a stone’s throw away from the beautiful Tropenmuseum, the Amsterdam Royal Zoo and famous windmill brewery Brouwerij ‘t IJ. Famous for its breathtaking architecture, canals, and over 881,000 bikes,  Amsterdam is a city that’s easy to fall in love with.

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#international

CULTURE

Our Amsterdam office is home to people from all over the world working in small, lean teams. Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

With graffiti of Marilyn Monroe and Pulp Fiction stars John Travolta, and Samuel L. Jackson looking cool on our walls, you can probably guess that we love entertainment. From games nights and parties to boat rides and Dj gigs – you name it, we have it.

relocation

Cash allowance, accommodation for 1 month, reimbursed travel costs, and support with settling in. 

lunch

Free, healthy lunches every day. Plus snacks and drinks.

social

Friday parties every month. Office boat you can use with your team.

health

Discounted gym membership through our corporate fitness plan.

find your next job
at Backbase

Location

  • Amsterdam 42
  • Atlanta 7
  • Boise 1
  • Cardiff 11
  • Frankfurt 1
  • London 1
  • Melbourne 3
  • Mexico City 2
  • Princeton 2
  • Singapore 4
  • Sydney 1
  • Tokyo 1
  • Toronto 3
  • Utrecht 3
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curious

OUR VALUES

We explore new routes. We don’t shy away from being critical of ourselves, our products and our industry. We are open, direct and always questioning the status quo; to keep on learning and keep ourselves and others on their toes.

can do

OUR VALUES

No matter the challenge, we use our creative minds to find ways to make things happen. We are ambitious to be the best in class in the industry. Raising the bar. Pushing each other’s limits to bring out our best. We are determined & pragmatic. No Fluff. Just Stuff.

entrepreneurial

OUR VALUES

We solve hard problems and look for new opportunities for growth. We inspire. We mobilize the right talent to succeed in our mission. We persevere where others would give up. We feel proud when our vision comes true.

craftspeople

OUR VALUES

We are a company of builders, designers, makers, and doers, always open to learn and improve, shaping the future of banking together with our customers. We ask for feedback and constantly seek insights that make us better.

together

OUR VALUES

We are strong. We come from all over the world and embrace diversity. We believe in open dialogue among a small team of people who trust one another, who are focused outside themselves. This way we create shared consciousness and shared authorship of ideas that no single person could have arrived at independently.

curious
can do
entrepreneurial
craftspeople
together

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we're looking for!

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Senior Business Consultant

you applied
what now?

APPLICATION PROCESS

Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at recruitment@backbase.com.

Let’s Connect

Your application just landed on our desk and one of the recruiters will get back to you as soon as possible.

Let’s Meet

Let’s find out how you and Backbase can work together. We’ll call you for an open discussion, so feel free to ask any questions that you might have.

Let’s DeepDive

The next step in your journey is to meet us in person. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or a technical test. Again, the process differs per role, your Recruiter will tell you all about it.

Welcome to the family!

It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.

 

 

recruiter

MEET Miklos

be the one
we're looking for!

apply now

Senior Business Consultant

find your next job
like Senior Business Consultant

Location

  • Amsterdam 40
  • Atlanta 4
  • Boise 1
  • Cardiff 13
  • Dubai 1
  • Frankfurt 1
  • London 4
  • Melbourne 3
  • Mexico City 1
  • Princeton 3
  • Singapore 5
  • Tokyo 1
  • Toronto 5
  • Utrecht 3
radar, backbase

Job radar

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Set up your personal job radar

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Senior Business Consultant

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