You need to be an excellent communicator and feel comfortable interacting with stakeholders at various levels. Organizational and cultural sensitivity is a must.
University education and degree (preferable business or IT related);
Minimum of 5 years experience in a business analysis role preferably in digital banking;
Minimum of 5 years experience in a client facing position;
Experienced with Web Content Management;
Experienced in requirements management an/or process modeling;
Knowledge of multiple development methodologies, e.g. SCRUM, RUP, Kanban, Waterfall;
Excellent written and verbal skills in English;
Perseverance and pragmatism to solve complex problems;
Ability to work under pressure;
Ability to work in a multicultural and international environment;
Extreme flexibility about work location and willingness to travel abroad frequently, sometimes for long periods of time.
Experienced in business processes and forms solutions;
Experience in Financial Services industry;
Experienced with Digital Marketing;
Experienced in requirement management tools;
Experienced in project management tools.
it's my job
THE JOB AT BACKBASE
Our CS consultants work closely with partners and customers all over the world. They have the professional and personal skills required to develop, teach, support, and lead teams towards successfully delivering our enterprise solution and achieving their goals.
As part of the larger CS team, you will report directly to the Chapter Lead of the CS Tribe you are part of.
As a Senior Business Analyst at Backbase you work closely with our customers and the Backbase UX design and Development team. You are responsible for analyzing, capturing and prioritizing the requirements for the new customer experience initiatives of our customers.
This is a crucial role within the Backbase CS team, because you are in the driver seat to help our customers realize their customer experience vision. You have to manage customer expectations and help them to translate their vision into a project backlog that can be implemented within time and budget. The job comes with great responsibility and offers the opportunity to work side by side with our customers worldwide and guide them successful implementations with the Backbase product. apply now
Use your yearly training budget to polish your skills. Join one of the knowledge-sharing breakfasts to discover more or come to a guild meeting to share ideas.
a global community
With 60+ nationalities working side-by-side in 9 offices around the world, Backbase is a place where you can work on projects with people from all over the world.
pride and fun
We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.
We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.
join us to
This is the place you need to be… We want to know you and your skills.