Capture the essential requirements to help our customers realize their customer experience vision.
- You are an excellent communicator and feel comfortable interacting with stakeholders at various levels;
- Organizational and cultural sensitivity comes naturally to you;
- You have worked as a business analyst for quite some time, held customer-facing positions and are familiar with Scrum and Kanban;
- You have an analytical mindset and hold a university degree (preferable business or IT related).
it's my job
THE JOB AT BACKBASE
With the multi-disciplinary and internationally diverse teams at Backbase, you will analyze, capture, and prioritize customer requirements for new customer experience initiatives. You perform business process gap analysis and write user stories. Every project has its own set of unique challenges that must be overcome and it’s up to you to think quickly and provide solutions that work for everyone.
On the customer side, you will manage expectations and help them translate their vision into a sound project backlog. Due to some customers not working Agile, you will need knowledge of Agile development methodologies and be able to organize engaging workshops with customers to identify all of the technical requirements needed. apply now
Join one of the knowledge-sharing breakfasts, a guild meeting, work on your personal development plan and make use of our training budget.
a global community
With 70+ nationalities working side-by-side in 14 offices around the world, Backbase is a place where you can work on global projects.
pride and fun
We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.
hybrid work model
We enjoy the perks of working from home and in person. We also contribute towards your ergonomic home office space.
We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.
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This is the place you need to be… We want to know you and your skills.