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Europe

Netherlands

Amsterdam Utrecht

Poland

Krakow

United Kingdom

Bristol Cardiff London
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North America

Canada

Toronto

Mexico

Mexico City
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Asia

Singapore

Singapore
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Middle East

UAE

Dubai
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Senior Banking Business Analyst

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JOB FUNCTIONS

As a Senior Business Analyst , you are a linking pin between customers, customer success department and product development teams. You collaborate with the teams on product improvements, new features, and market needs to bridge the product gap for the US business banking market.
  • You are passionate about working on digital banking products that make people happy;
  • You can translate customer opportunities and pain points into detailed product requirements.
  • You have considerable experience in business banking domain
  • You can switch between communication styles between technical and business-oriented audiences;
  • You can work remotely with product development and customer success teams with clear and crisp communication.
  • You're a self-starter, you can take initiative without waiting for direction.
  • You are familiar with APIs, and can talk comfortably from a functional perspective;
  • You are used to working and communicating as part of a high-performing Agile team;
  • You are a digital native with a thorough understanding of the banking domain and able to articulate it;
  • You have a minimum of 3 years of professional experience analyzing, capturing and structuring software product requirements with great attitude towards product development.
More about this opening
In Backbase, I learn something new every single day. Working on Service SDK is challenging but exciting at the same time. Backbase is definitely a place to be if you want to constantly evolve and grow as a professional.
Allie Ward
Allie Ward Senior QA Engineer, UK Hub
I’m a huge fan of diversity at Backbase. I love the freedom and ownership opportunities at work. I’m proud of the new solution that we are building. We had a simple idea and the solution that I’ve proposed is the one that we are working on.
Hari Vignesh
Hari Vignesh Android Engineer, EMEA Hub
What excites me most about working at Backbase is understanding the diverse needs of our customers and working with the team to solve them within the real-world constraints.
Grace Brady
Grace Brady Product Owner, EMEA Hub
Call me crazy but I love my job. I get paid to work on puzzles with my friends, play pool and learn new tech.
Patrick Newcombe
Patrick Newcombe Senior Full Stack Engineer, UK Hub
The biggest challenge I overcame with my team was creating an entirely new mobile product from scratch, aligning an entirely new team with people from very different backgrounds and creating a way of working which has the DNA of Backbase in it.
Harneek Singh
Harneek Singh Senior QA Engineer, EMEA Hub
Bringing a mobile-first approach to an industry with brick and mortar companies is not about the solutions or products you deliver but about that mentor-mentee relationship you develop with them along the way.
Tibor Beke
Tibor Beke Android Engineer, EMEA Hub

trust me,
it's my job

THE JOB AT BACKBASE

You analyse, capture and structure the requirements in a way that is most effective for the product teams. You also help the Product Owner prioritizing the customer requirements. You will be subject matter expert for the small businesses US market needs & requirements.

From a Customer Success perspective, you are one of the go-to-persons for business banking, and the evangelist externally for these solutions. During project implementations you are coaching the client’s product leadership (e.g. product managers, visionaries, Product Owner) and guide the core team in making the right choices to maximise project and customer success using our product to drive value for their business and customers. You guide clients to use the Backbase Solution to its full potential, supporting them to critically evaluate ADOPT/ BUILD using our business banking catalogue.

From an R&D perspective, you ensure market demand is addressed in our product plan and roadmap. This will include translating the clients digital transformation vision with Backbase's product roadmap. apply now

REASONS TO 
JOIN BACKBASE

develop yourself

Join one of the knowledge-sharing breakfasts to discover more or come to a guild meeting to share ideas.

a global community

With 60+ nationalities working side-by-side in 9 offices around the world, Backbase is a place where you can work on projects with people from all over the world.

pride and fun

We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

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trusted by
leading banks

We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.

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join us to
reach our
moonshot

This is the place you need to be… We want to know you and your skills.

Application form

you build it,
you run IT

PRODUCT DEVELOPMENT

Our code lines translate into developments and features that make banking easier for 100+ million users around the globe. We’re building a product that gives financial institutions digital speed and flexibility, and empowers end-users to fully control their finances on any device, 24/7.

team challenge

PRODUCT DEVELOPMENT

The pressure to keep our platform safe, secure, adaptable and integrated with hundreds of core systems is a big challenge. That’s why we work in small, cross-functional teams to build capabilities fast and meet the needs of our clients globally. We’re building a spaceship in mid-air, so expect to feel comfortable with being uncomfortable at all times. Your reward: a mark on a product used by millions.

your impact

Your code influences the way millions of people experience banking every day around the world.

latest technology

If we talk frontend – we talk Angular. If we talk backend – it’s Java. Mobile? Kotlin and Swift, of course.

hands-on learning

You’ll constantly need to reinvent yourself to stay relevant. If you are hungry to learn and ready to explore different ways – this is the place to be.

smart heads

You will get to work with the smartest people in the industry. We constantly challenge each other.

it must be true

if they say it

[email protected]

Backbase people are much more than their job titles. Just like a family, we bring every part of ourselves to work each day. Meet people who build software that gives financial institutions digital speed and flexibility and empowers millions of end-users every day.

all stories

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at Backbase

Location

  • Amsterdam 73
  • Atlanta 13
  • Bangalore 1
  • Boise 6
  • Bristol 10
  • Buenos Aires 1
  • Cardiff 18
  • Dubai 2
  • Frankfurt 5
  • Hyderabad 2
  • Johannesburg 1
  • Krakow 18
  • London 2
  • Melbourne 3
  • Mexico City 14
  • Princeton 2
  • Providence 1
  • Singapore 10
  • Tokyo 4
  • Toronto 10
  • Utrecht 2
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Senior Banking Business Analyst

on the corner of Peachtree and Peachtree

BACKBASE IN ATLANTA

North America is one of our high-growth markets and home to our Atlanta product implementation hub. Five years ago we started with less than 6 employees in a small corner space. Now, we’ve grown into a close-knit team of over 100+ employees occupying two spacious and inviting office suites. This is Backbase North America’s Headquarters.  

We’re situated in the most desirable ‘Inside the Perimeter’ location. Backbase Atlanta is based in the heart of Midtown Atlanta at 10 10th Street NW.  If you are seeking breathtaking views of the Atlanta Skyline, look no further. We have easy access to restaurants, hotels, parks, theaters, neighborhood events, and more.  This property is energy-star labeled with efficient and robust fiber optic options, redundant power, lobby wi-fi, and shared collaboration space. Take advantage of the onsite gym, a community lounge/game room with pool, ping pong, foosball, the conference center, communal lobby, and outdoor terrace…just to name a few.

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#atl4life

CULTURE

Our Social Group, Basecamp, will keep you entertained with nonstop fun.  They make sure that there’s something fun for everyone. Take a load off and join us for our monthly Happy Hour at one of the 33 restaurants within two blocks.  There is lunchtime themed trivia and game nights with board games or your choice of Xbox/Playstation/Switch game competitions. 

Wait, there’s more! 

Theatre performances, summer parties, holiday parties, and baby showers for moms and dads. Plus we love to visit Top Golf, The Painted Duck Bowling and more. Of course, giving back is also important to us and we often host community service events as well.

insurance

Multiple options to choose from; you choose the plan that will work best for you and your family members.

lunch

Free daily healthy lunches, prepared by our in-house chef. Plus plenty fresh fruit, and snacks.

commute

With MARTA within a few feet away and a security access parking garage attached to our building with 835 covered parking spaces, you choose how you would like to get to the office and we will pay for either option.

social

Regular happy hours at the office with drinks, snacks and lots of laughter.

find your next job
at Backbase

Location

  • Amsterdam 73
  • Atlanta 13
  • Bangalore 1
  • Boise 6
  • Bristol 10
  • Buenos Aires 1
  • Cardiff 18
  • Dubai 2
  • Frankfurt 5
  • Hyderabad 2
  • Johannesburg 1
  • Krakow 18
  • London 2
  • Melbourne 3
  • Mexico City 14
  • Princeton 2
  • Providence 1
  • Singapore 10
  • Tokyo 4
  • Toronto 10
  • Utrecht 2
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curious

OUR VALUES

We explore new routes. We don’t shy away from being critical of ourselves, our products and our industry. We are open, direct and always questioning the status quo; to keep on learning and keep ourselves and others on their toes.

can do

OUR VALUES

No matter the challenge, we use our creative minds to find ways to make things happen. We are ambitious to be the best in class in the industry. Raising the bar. Pushing each other’s limits to bring out our best. We are determined & pragmatic. No Fluff. Just Stuff.

entrepreneurial

OUR VALUES

We solve hard problems and look for new opportunities for growth. We inspire. We mobilize the right talent to succeed in our mission. We persevere where others would give up. We feel proud when our vision comes true.

craftspeople

OUR VALUES

We are a company of builders, designers, makers, and doers, always open to learn and improve, shaping the future of banking together with our customers. We ask for feedback and constantly seek insights that make us better.

together

OUR VALUES

We are strong. We come from all over the world and embrace diversity. We believe in open dialogue among a small team of people who trust one another, who are focused outside themselves. This way we create shared consciousness and shared authorship of ideas that no single person could have arrived at independently.

curious
can do
entrepreneurial
craftspeople
together

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we're looking for!

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Senior Banking Business Analyst

you applied
what now?

APPLICATION PROCESS

Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at [email protected].

Let’s Connect

Your application just landed on our desk and one of the recruiters will get back to you as soon as possible.

Let’s Meet

Let’s find out how you and Backbase can work together. We’ll call you for an open discussion, so feel free to ask any questions that you might have.

Let’s DeepDive

The next step in your journey is to meet us in person. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or a technical test. Again, the process differs per role, your Recruiter will tell you all about it.

Welcome to the family!

It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.

 

 

recruiter

MEET Tyrone Houston

be the one
we're looking for!

apply now

Senior Banking Business Analyst

find your next job
like Senior Banking Business Analyst

Location

  • Amsterdam 73
  • Atlanta 22
  • Boise 4
  • Bristol 6
  • Buenos Aires 1
  • Cardiff 17
  • Dubai 1
  • Frankfurt 4
  • Hyderabad 2
  • Johannesburg 1
  • Krakow 20
  • London 5
  • Melbourne 1
  • Mexico City 13
  • Munich 1
  • Princeton 1
  • Providence 1
  • Singapore 10
  • Sydney 2
  • Tokyo 4
  • Toronto 11
  • Utrecht 2
radar, backbase

Job radar

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Set up your personal job radar

be the one
we're looking for!

apply now

Senior Banking Business Analyst

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