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Europe

Netherlands

Amsterdam Utrecht

Poland

Krakow

United Kingdom

Bristol Cardiff London
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North America

Canada

Toronto

Mexico

Mexico City
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Asia

Singapore

Singapore
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Middle East

UAE

Dubai
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Program Manager / Platform Manager at Backbase.com

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JOB FUNCTIONS

As the Program Manager / Platform Manager at Backbase.com, you will be responsible for maintaining, scaling and optimizing the Backbase family of global websites across multiple languages and regions.


You are self-directed, results-oriented, and customer obsessed. You are able to build a website strategy that pushes the boundaries while at the same time skillfully balancing and prioritizing expectations across the business. You are a key player in our Creative Studio team and will partner closely with global and regional marketing teams, designers and external agencies, to ensure the Backbase website experience raises the bar in every region and locale.


Success in this role requires strong program management skills and technical acumen to deliver and execute a scalable website strategy globally. With multiple language sites, you will need to simplify processes to create scale while documenting and communicating plans with clarity and precision. You must be able to define and scope projects of varying size and complexity. Our team culture is goal-oriented, collaborative, and driven to achieve results. We seek a candidate who has a strong bias for action and relentlessly high standards.


  • You have 5+ years of relevant work experience in the B2B technology marketing space as a Product Owner, Marketing Technology / Operations Manager or similar. However, a can-do mentality is of more importance than many years of experience;
  • You have experience managing external agencies, setting clear expectations and optimizing the way of working globally and regionally;
  • You are street smart and digital savvy. Proven to be able to do more with less;
  • You are a true team player, hands-on and self-motivated, able to drive progress and hit deadlines with your team;
  • You’re comfortable leading the pack and guiding them into the light. Issues don’t block you – you either fix them or find a workaround;
  • You have strong, hands-on experience in modern web design, implementation, and corporate website management at scale. Understanding of modern website technology, including knowledge of HTML, JavaScript and CSS;
  • You have experience with CMS (WordPress), and marketing automation tools (Marketo);
  • You have experience with Agile/Lean product development practices;
  • Experience of closely collaborating with engineers and designers as part of small co-located teams, and a demonstrated ability to get things done in a rapidly changing environment;
  • You have experience working in a global role that balances global and regional enablement of teams;
  • You have experience implementing SEO best-practices and executing ongoing keyword analysis is a plus. Experience with Google Ads, PPC, and paid campaigns is a plus;
  • You thrive on working in a fast-paced environment; comfortable working on multiple projects in multiple time zones, while collaborating with multiple cultures;
  • You have excellent English speaking, writing, and presentation skills, as well as the ability to persuade, inspire, and motivate others;
  • You know when it’s time to unleash and grab a beer with your colleagues
More about this opening
    The Backbase community of individuals is a tireless, driven group that, simply put, gets things done.
Marc Corbett
Marc Corbett Senior UX Designer, US Hub

trust me,
it's my job

THE JOB AT BACKBASE

  • Product Plan & Roadmap – you develop and drive a consistent vision and strategy for all of our websites and maintain the product plan and roadmap that you actively benchmark your backlog priorities with your stakeholders and share progress.

  • Scalability & Enablement – you introduce and champion scalable processes to enable self-service updates across the marketing team. You actively enable your internal customers to self-service by building out training and documentation

  • Technology Stack – you take the lead in evaluating the best technologies to compose our corporate website stack and make recommendations based on your experience.

  • MarTech Integration – you actively partner with your growth marketing peers to ensure successful integration of our MarTech stack, supporting our lead generation activities through SEO, PPC and other growth tactics.

  • Operations & Quality Assurance – you day-to-day manage our agency relationship and take pride in a high-quality website experience which includes defining and documenting processes such as issue intake, bug fixing, all the way to QA and production

  • Conversion Rate Optimization – you actively partner with your growth marketing peers to implement reporting and analytics to continuously improve the conversion metrics of our websites and marketing campaigns

  • Search Engine Optimization – you actively partner with your growth marketing peers to ensure SEO best-practice and support the implementation and management our keyword strategy


  • apply now

    REASONS TO 
    JOIN BACKBASE

    develop yourself

    Join one of the knowledge-sharing breakfasts to discover more or come to a guild meeting to share ideas.

    a global community

    With 60+ nationalities working side-by-side in 9 offices around the world, Backbase is a place where you can work on projects with people from all over the world.

    pride and fun

    We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

    schreenshot, backbase
    screenshot mobile, backbase
    screenshot, mobile, backbase

    trusted by
    leading banks

    We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.

    abn amro, backbase royal bank canada logo, backbase hsbc logo, backbase

    join us to
    reach our
    moonshot

    This is the place you need to be… We want to know you and your skills.

    Application form

    you impact
    an industry

    MARKETING

    Our main goal is to help drive the digital banking revolution. We want to turn banking into a valuable experience while creating maximum value for our customers and  Backbase.  Whether through a powerful visual campaign or an impactful demand generation program, we always know how to find the right details to win the client over. We are geared towards growth, using reliable and credible stories to create brand awareness and thought leadership for Backbase. Working together with our teams in Amsterdam, USA, and Singapore, we achieve our ambition globally while staying relevant locally.

    team challenge

    MARKETING 

    You are the brand custodian who chooses the right voice, visuals, and tools to promote Backbase when and where needed. You co-own the challenge of explaining to our existing and potential customers why Backbase matters.  Together with a team of analytical and creative minds, you run experiments and create boundary-pushing campaigns to maximize customer engagement and increase our brand awareness.

    worldwide reach

    Works closely together with our teams in the US, Canada, UK,  LATAM and APAC. 

    big opportunities 

    We believe in life-long learning. We are constantly improving and reinvent the way we do things to maximize customers’ engagement. 

    make an impact

    We are here to make banking easier for millions of people globally. Your creative ideas will support Backbase in achieving this goal.

    fun 

    Friday beers, yearly parties, team outings, and games nights. Here, you’d build real friendships.

    sales & marketing, flowers, employees, backbase
    sales & marketing team, backbase

    find your next job
    at Backbase

    Location

    • Amsterdam 30
    • Atlanta 2
    • Cardiff 8
    • Dubai 3
    • Frankfurt 2
    • Krakow 5
    • London 4
    • Mexico City 2
    • Mumbai 1
    • Princeton 2
    • Singapore 3
    • Utrecht 1
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    Program Manager / Platform Manager at Backbase.com

    the bicycle capital
    of the world

    BACKBASE IN AMSTERDAM

    Where it all began! Two guys, our founder Jouk and his partner, set out on a mission “to make the internet more beautiful”. Fast-forward 16 years, our offices in Amsterdam are home to over 480 people. The Amsterdam HQ is the largest of our offices and boasts an international mix of talented people. Working in software engineering, sales, marketing, academy or business support, we have a great team that’s driving our growth.

    Located in Amsterdam-Oost (East), our EMEA HQ offices are a stone’s throw away from the beautiful Tropenmuseum, the Amsterdam Royal Zoo and famous windmill brewery Brouwerij ‘t IJ. Famous for its breathtaking architecture, canals, and over 881,000 bikes,  Amsterdam is a city that’s easy to fall in love with.

    #international

    CULTURE

    Our Amsterdam office is home to people from all over the world working in small, lean teams. Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

    With graffiti of Marilyn Monroe and Pulp Fiction stars John Travolta, and Samuel L. Jackson looking cool on our walls, you can probably guess that we love entertainment. From games nights and parties to boat rides and Dj gigs – you name it, we have it.

    lunch

    Free, healthy lunches every day. Plus snacks and drinks.

    social

    Friday parties every month. Office boat you can use with your team.

    health

    Discounted gym membership through our corporate fitness plan.

    training budget

    Specific budget for your personal development.

    find your next job
    at Backbase

    Location

    • Amsterdam 73
    • Atlanta 13
    • Bangalore 1
    • Boise 6
    • Bristol 10
    • Buenos Aires 1
    • Cardiff 18
    • Dubai 2
    • Frankfurt 5
    • Hyderabad 2
    • Johannesburg 1
    • Krakow 18
    • London 2
    • Melbourne 3
    • Mexico City 14
    • Princeton 2
    • Providence 1
    • Singapore 10
    • Tokyo 4
    • Toronto 10
    • Utrecht 2
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    curious

    OUR VALUES

    We explore new routes. We don’t shy away from being critical of ourselves, our products and our industry. We are open, direct and always questioning the status quo; to keep on learning and keep ourselves and others on their toes.

    can do

    OUR VALUES

    No matter the challenge, we use our creative minds to find ways to make things happen. We are ambitious to be the best in class in the industry. Raising the bar. Pushing each other’s limits to bring out our best. We are determined & pragmatic. No Fluff. Just Stuff.

    entrepreneurial

    OUR VALUES

    We solve hard problems and look for new opportunities for growth. We inspire. We mobilize the right talent to succeed in our mission. We persevere where others would give up. We feel proud when our vision comes true.

    craftspeople

    OUR VALUES

    We are a company of builders, designers, makers, and doers, always open to learn and improve, shaping the future of banking together with our customers. We ask for feedback and constantly seek insights that make us better.

    together

    OUR VALUES

    We are strong. We come from all over the world and embrace diversity. We believe in open dialogue among a small team of people who trust one another, who are focused outside themselves. This way we create shared consciousness and shared authorship of ideas that no single person could have arrived at independently.

    curious
    can do
    entrepreneurial
    craftspeople
    together

    be the one
    we're looking for!

    apply now

    Program Manager / Platform Manager at Backbase.com

    you applied
    what now?

    APPLICATION PROCESS

    Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at [email protected].

    Let’s Connect

    Your application just landed on our desk and one of the recruiters will get back to you as soon as possible.

    Let’s Meet

    Let’s find out how you and Backbase can work together. We’ll call you for an open discussion, so feel free to ask any questions that you might have.

    Let’s DeepDive

    The next step in your journey is to meet us in person. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or a technical test. Again, the process differs per role, your Recruiter will tell you all about it.

    Welcome to the family!

    It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.

    recruiter

    MEET Stepan Starunchak

    be the one
    we're looking for!

    apply now

    Program Manager / Platform Manager at Backbase.com

    find your next job
    like Program Manager / Platform Manager at Backbase.com

    Location

    • Amsterdam 54
    • Atlanta 14
    • Berlin 1
    • Boise 7
    • Bristol 11
    • Cardiff 16
    • Frankfurt 2
    • Guadalajara 3
    • Hyderabad 8
    • Krakow 22
    • Kuala Lumpur 1
    • London 12
    • Melbourne 3
    • Mexico City 14
    • Milan 1
    • Singapore 8
    • Sydney 2
    • Tokyo 4
    • Toronto 6
    • Utrecht 3
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    Job radar

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    Set up your personal job radar

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    Program Manager / Platform Manager at Backbase.com

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