Backbase is looking for a product trainer who is able to develop and deliver top-class training explaining the functionality of our software and teaching new and existing customers, partners and employees how to use the software efficiently.
- You have significant experience in courseware development and teaching (experience with adult learners would be a bonus);
- You have excellent didactic skills for explaining the functionality of a complex software product to audiences at different levels of technical expertise and to all types of learners;
- You have excellent English communication skills, both written and verbal;
- You have a proven track record of presentation, facilitation and research experience;
- You have knowledge of educational concepts: instructional design, curriculum mapping, learning outcomes, effective teaching/training practices, evaluation, etc.;
- You have experience in designing, developing, optimization and implementation of training materials and curricula: ability to identify the appropriate training method - e-learning, instructor-led, or blended approaches - to achieve the desired organizational impact;
- You have the ability to teach clearly, enthusiastically and create credibility quickly in a classroom setting (virtual or physical) and/or via recorded formats;
- You have experience in adjusting to the training needs of a particular group of trainees within the predetermined training objectives and parameters;
- You have the ability to train other qualified individuals (new trainers) to be able to conduct courses to ensure availability of trainers and that training and development needs of the organization are met (“train-the-trainer”);
- You have a basic understanding of agile processes;
- You have experience in the digital domain at a bank (or FinTech would be desirable);
- You have a passion for learning, sharing knowledge with others, and being open to different ways of working;
- You have the ability to work independently in a multicultural and international environment and achieve results.
trust me,
it's my job
THE JOB AT BACKBASE
Backbase's customers are mostly financial institutions. Our platform is considered to be the leader of engaging digital banking platforms that helps businesses to become digital-first banks.
In this role you will, from the functional perspective, deliver industry-leading product training to Backbase employees and customers in a wide variety of technical and non-technical roles and at different levels of seniority. To ensure clarity and comprehension, you will create and maintain training materials for best-practice adoption and usability of the Backbase products. Additionally, you are responsible for liaising with stakeholders to ensure the training materials are up-to-date with the latest features and functionalities.
As a product trainer, you are an excellent teaching and learning-enablement specialist with good communication and presentation skills. Your success will be measured by swiftness, accuracy, clarity and the ability to explain complicated things simply.
Nowadays, we mostly deliver training sessions online through either live stream or pre-recorded videos. In the post-Covid world, we will be delivering classroom training in different locations worldwide. apply now
In this role you will, from the functional perspective, deliver industry-leading product training to Backbase employees and customers in a wide variety of technical and non-technical roles and at different levels of seniority. To ensure clarity and comprehension, you will create and maintain training materials for best-practice adoption and usability of the Backbase products. Additionally, you are responsible for liaising with stakeholders to ensure the training materials are up-to-date with the latest features and functionalities.
As a product trainer, you are an excellent teaching and learning-enablement specialist with good communication and presentation skills. Your success will be measured by swiftness, accuracy, clarity and the ability to explain complicated things simply.
Nowadays, we mostly deliver training sessions online through either live stream or pre-recorded videos. In the post-Covid world, we will be delivering classroom training in different locations worldwide. apply now
REASONS TO
JOIN BACKBASE
trusted by
leading banks
We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.
join us to
reach our
moonshot
This is the place you need to be… We want to know you and your skills.
