The job in short
We are innovators in Fintech. Backbase impacts the banking experience of millions of users every single day. Whether or not you’ve heard of us, you and your friends have probably used some of the products we’ve created.
As Product Owner, you will be responsible for our banking proposition in the United States, ranging from Retail Banking, to SME Banking and Corporate Banking. It’s your job to manage the US specific features and experiences (for mobile and web) through the complete product life cycle: from defining new requirements together with customers, to creating the first prototype, to launching the new features with real customers in production, and taking care of product support and maintenance.
Meet the job
As Product Owner US Banking, you are the key customer point of contact for our product management team in North America, and the SME for the US proposition. You work in close collaboration with the product management team in improving our US proposition and also start your own squad to own US specific feature sets.
You are customer-obsessed, and bring a mix of technical, business and UX know-how to your teams. You have strong digital banking knowledge, and really can act as a Subject Matter Expert on this topic, backed by a few years of experiences actually working in the digital or IT domain at a US based bank or credit union.
By believing in a lean startup approach to product development, you stay focused on a constant cycle of feedback, and aim to bring the most value to our customers with minimal effort. You strive to help your team members in doing their best work, and are empowered by new ideas and creativity.
You will be responsible for features created by around 20 to 30 people, and will work with a Development Manager who is in charge of timely delivery and quality, while you manage what we create, for whom, why and in which priority. Simultaneously, you have to make sure that products and features your tribe creates are presented in the most beneficial way: from product demos, to presentations and marketing collateral, you’re in charge.
Still here? Good! We’re glad you know what it means to solve complex, functional and analytical problems, and a strong customer focus. We’re also glad you get things done while keeping team members highly productive. You will spend time with our customers to understand their challenges, gathering insights into how to solve problems and deliver new features. You translate customer opportunities and pain points into detailed product requirements.
How about you?
● You are a digital native that knows loads about Tech, Business and UX.
● You have a background working at a Bank or Credit Union, in the IT or Digital Domain.
● You know where to start and where to finish the process, and where to set your priorities
and milestones in between.
● You take this role very seriously. You’re precise and keep a strict eye on data, deadlines,
trends and forecasts.
● You’re comfortable leading the pack and guiding them to the light. Issues don’t block you – you either fix them or find a workaround.
● Needless to say, you are a social person with great communication skills and the talent to motivate people in the right direction.