back
europe, backbase

Europe

Netherlands

Amsterdam Utrecht

Poland

Krakow

United Kingdom

Bristol Cardiff London
north-america, backbase

North America

Canada

Toronto

Mexico

Mexico City
asia, backbase

Asia

Singapore

Singapore
middle east, backbase

Middle East

UAE

Dubai
backgroundimage

Principal UX Designer Europe/MEA

job description department Amsterdam application process similar jobs

check yourself
before...

JOB FUNCTIONS

As a Principal UX Designer, you’ll be overseeing our European (Middle-East and African) region. You’ll be the UX ambassador for the region, representing best practice CX/UX and User Research in customer engagements. Being on the front lines, you will have the unique opportunity to gather first-hand knowledge from banks and their customers on how they use our products, in turn feeding this knowledge back into R&D.
  • You are proactive, with a natural enthusiasm for sharing User Experience insights to a wide range of team members and stakeholders;
  • You have a natural curiosity in the ‘how and why’ people use banking and financial apps;
  • You are either a seasoned leader who has relevant experience, or someone with the right background looking to take on a more senior challenge;
  • You have practical experience with handling challenging conversations with design leadership and other customer stakeholders;
  • You have proven management capability and capacity to strike a balance between short term, tactical efforts and long term, strategic efforts;
  • You have more than 8 years professional experience in the domain of UX, with at least 5 years in Customer Success or customer facing roles;
  • You have at least 3 years People Management experience including recruitment;
  • You have a degree in Digital Design, Social Sciences, HCI, Interaction Design or similar areas (Master’s degree a plus);
  • You have some experience in brand and marketing communications is a definite plus;
  • You are good understanding of implementing software under a SaaS model;
  • Ability to travel when required.
More about this opening
Working at Backbase means continually learning how to best serve our customers all across the globe. We are involved in all aspects of the software development lifecycle, and each customer presents us with unique challenges when it comes to requirements, aspirations, and limitations. It is our job and pride to ensure that their digital transformation needs are met in an elegant, sustainable manner.
Roberto Fajardo
Roberto Fajardo Technical Director, EMEA Hub
To me, working at Backbase is all about freedom – the freedom to explore, to innovate, to create. It’s about personal and professional flexibility to try new things and meet new people.
Brad Miller
Brad Miller Business Analyst, US Hub
Working at Backbase keeps me motivated all the time in learning new things in the mobile world. The architecture of the projects, the components, the way the widgets are built, everything excites me.
Mahesh Venkat
Mahesh Venkat Senior Android Engineer, US Hub
The migration of AIB from CXP5 to CX6 has been a good challenge. The knowledge was with people, not in documents. So we had to chase and collaborate with different people and often figure things out ourselves. On the other hand, we had pressure from the client, and the deadline was tight. It made me feel alive!
Isuert Mjalti
Isuert Mjalti Frontend Engineer, EMEA Hub
Working in Backbase gave me the right balance between work and life, customization and out-of-the-box, specific and re-usable solutions, easy and tough clients. It is from this mix that I get inspiration for my daily activities.
Raffaele Briganti
Raffaele Briganti Senior Solution Architect, EMEA Hub
    The Backbase community of individuals is a tireless, driven group that, simply put, gets things done.
Marc Corbett
Marc Corbett Senior UX Designer, US Hub
I get to do way more than sit behind the computer and code. My work also includes going onsite to clients, presenting and explaining the benefits of our product, working with developers from all over the world.
Gerardo Cauich Lemus
Gerardo Cauich Lemus Backend Engineer, EMEA Hub

trust me,
it's my job

THE JOB AT BACKBASE

Your user experience design skills are unparalleled. You are confident in the design decisions you make; which are informed by data, customer input, user input and your natural talent in design as a whole. As this role also relies quite heavily on your consulting skills, you will discover opportunities to engage with a wide variety of customers from around the region. This is where your communication skills will shine and where you collaboratively, with your team, find solutions to all the challenges that come with software development and where you are unafraid of going into uncharted creative territories.

You lead by example, adopting the Backbase product and expertly implementing it. You advise customers on all aspects of Customer Experience from branding and visual design to experience design and information architecture. You support your team with your understanding of the Backbase products which you actively maintain through regular engagement with the R&D department. apply now

REASONS TO 
JOIN BACKBASE

develop yourself

Join one of the knowledge-sharing breakfasts to discover more or come to a guild meeting to share ideas.

a global community

With 60+ nationalities working side-by-side in 9 offices around the world, Backbase is a place where you can work on projects with people from all over the world.

pride and fun

We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

schreenshot, backbase
screenshot mobile, backbase
screenshot, mobile, backbase

trusted by
leading banks

We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.

abn amro, backbase royal bank canada logo, backbase hsbc logo, backbase credit union logo, backbase

join us to
reach our
moonshot

This is the place you need to be… We want to know you and your skills.

Application form

you bring it
home

PRODUCT IMPLEMENTATION

We run the show by making sure our product is implemented successfully for our customers. We provide expertise and solutions on how to enforce the Backbase platform and how to solve problems when and where it’s needed. We jump on a plane, consult, advise and get the job done. Test Rob

team challenge

PRODUCT IMPLEMENTATION

Helping leading financial institutions make a smooth transition to the digital space is not an easy task. We need to be experts in the field and know our product inside and out.  Working together is key – both with our global team as with our clients. It’s not easy and not perfect, but it’s our secret to overcoming challenges and delivering our digital-first agenda. High pressure with lots of changes and great rewards in return!

travel the world

Jumping on the next plane and exploring the world is a big part of this job. Expect to earn a platinum frequent flyer card fast.

learn by doing

Hands-on from week one,  driving our customers to success. You learn fast, super fast. No worries, we are here to support you on this journey.

variety of projects

Don’t worry about getting bored. Working on the implementation process for different clients means you get to shift gears often and fast.

fun

Mauritius, Hong Kong or Australia. Travel with your colleagues and build real friendships while being onsite with clients.   

office london, summer party, backbase
backbase europe, employees
employees backbase, photo
backbase photobooth, employees
skiing, employees, backbase

find your next job
at Backbase

Location

  • Amsterdam 40
  • Atlanta 4
  • Cardiff 10
  • Dubai 1
  • Frankfurt 2
  • Krakow 8
  • London 2
  • Melbourne 2
  • Mexico City 4
  • Princeton 5
  • Singapore 7
  • Sydney 1
  • Tokyo 2
  • Utrecht 1
radar, backbase

Job radar

No luck finding your job?
Set up your personal job radar

be the one
we're looking for!

apply now

Principal UX Designer Europe/MEA

the bicycle capital
of the world

BACKBASE IN AMSTERDAM

Where it all began! Two guys, our founder Jouk and his partner, set out on a mission “to make the internet more beautiful”. Fast-forward 16 years, our offices in Amsterdam are home to over 480 people. The Amsterdam HQ is the largest of our offices and boasts an international mix of talented people. Working in software engineering, sales, marketing, academy or business support, we have a great team that’s driving our growth.

Located in Amsterdam-Oost (East), our EMEA HQ offices are a stone’s throw away from the beautiful Tropenmuseum, the Amsterdam Royal Zoo and famous windmill brewery Brouwerij ‘t IJ. Famous for its breathtaking architecture, canals, and over 881,000 bikes,  Amsterdam is a city that’s easy to fall in love with.

#international

CULTURE

Our Amsterdam office is home to people from all over the world working in small, lean teams. Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

With graffiti of Marilyn Monroe and Pulp Fiction stars John Travolta, and Samuel L. Jackson looking cool on our walls, you can probably guess that we love entertainment. From games nights and parties to boat rides and Dj gigs – you name it, we have it.

lunch

Free, healthy lunches every day. Plus snacks and drinks.

social

Friday parties every month. Office boat you can use with your team.

health

Discounted gym membership through our corporate fitness plan.

training budget

Specific budget for your personal development.

find your next job
at Backbase

Location

  • Amsterdam 73
  • Atlanta 13
  • Bangalore 1
  • Boise 6
  • Bristol 10
  • Buenos Aires 1
  • Cardiff 18
  • Dubai 2
  • Frankfurt 5
  • Hyderabad 2
  • Johannesburg 1
  • Krakow 18
  • London 2
  • Melbourne 3
  • Mexico City 14
  • Princeton 2
  • Providence 1
  • Singapore 10
  • Tokyo 4
  • Toronto 10
  • Utrecht 2
radar, backbase

Job radar

No luck finding your job?
Set up your personal job radar

curious

OUR VALUES

We explore new routes. We don’t shy away from being critical of ourselves, our products and our industry. We are open, direct and always questioning the status quo; to keep on learning and keep ourselves and others on their toes.

can do

OUR VALUES

No matter the challenge, we use our creative minds to find ways to make things happen. We are ambitious to be the best in class in the industry. Raising the bar. Pushing each other’s limits to bring out our best. We are determined & pragmatic. No Fluff. Just Stuff.

entrepreneurial

OUR VALUES

We solve hard problems and look for new opportunities for growth. We inspire. We mobilize the right talent to succeed in our mission. We persevere where others would give up. We feel proud when our vision comes true.

craftspeople

OUR VALUES

We are a company of builders, designers, makers, and doers, always open to learn and improve, shaping the future of banking together with our customers. We ask for feedback and constantly seek insights that make us better.

together

OUR VALUES

We are strong. We come from all over the world and embrace diversity. We believe in open dialogue among a small team of people who trust one another, who are focused outside themselves. This way we create shared consciousness and shared authorship of ideas that no single person could have arrived at independently.

curious
can do
entrepreneurial
craftspeople
together

be the one
we're looking for!

apply now

Principal UX Designer Europe/MEA

you applied
what now?

APPLICATION PROCESS

Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at [email protected].

Let’s Connect

Your application just landed on our desk and one of the recruiters will get back to you as soon as possible.

Let’s Meet

Let’s find out how you and Backbase can work together. We’ll call you for an open discussion, so feel free to ask any questions that you might have.

Let’s DeepDive

The next step in your journey is to meet us in person. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or a technical test. Again, the process differs per role, your Recruiter will tell you all about it.

Welcome to the family!

It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.

 

 

recruiter

MEET Miklos

be the one
we're looking for!

apply now

Principal UX Designer Europe/MEA

find your next job
like Principal UX Designer Europe/MEA

Location

  • Amsterdam 69
  • Atlanta 24
  • Boise 5
  • Bristol 10
  • Cardiff 16
  • Dubai 1
  • Frankfurt 4
  • Hyderabad 5
  • Johannesburg 1
  • Krakow 24
  • Kuala Lumpur 1
  • London 4
  • Melbourne 2
  • Mexico City 11
  • Princeton 1
  • Providence 1
  • Singapore 13
  • Sydney 4
  • Tokyo 4
  • Toronto 6
  • Utrecht 1
radar, backbase

Job radar

No luck finding your job?
Set up your personal job radar

be the one
we're looking for!

apply now

Principal UX Designer Europe/MEA

Cookies on Backbase Careers
Backbase uses cookies and related technologies on workatbackbase.com for statistical, preferences and marketing purposes. Google Analytics cookies are anonymized and third-party social media sites may also place cookies that may track your internet behavior. You can adapt your cookie preferences by clicking 'Change options' below. More information on the use of cookies and related technologies on workatbackbase.com may be found in our Privacy and Cookie Policy. By clicking 'Accept' you accept the use of the relevant cookies as described in our Backbase Privacy and Cookie policy.
Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preferences
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Statistics
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.