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Principal System Engineer (DevOps)

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We are currently looking for an experienced System Engineer (DevOps) Consultant to join our Customer Success (CS) team in Toronto.
CS makes sure the implementation of our product at our customer’s location goes ahead as smoothly as possible. As Principal System Engineer your main task is to lead complex implementation supporting our customers and partners as well as internal teams. Systems Engineers in these projects analyse the particular situation, the needs and existing set up of the client and provide documented guidelines for the implementation.You are the expert liaison with a keen feel for customer needs.
This is a challenging position where you will be exposed to a big variety of environments and technologies within different organisations across the globe.
  • You have 7+ years of experience as a DevOps engineer and CI and CD;
  • You have knowledge of AWS (EC2, S3, ECS, EKS, ELB, IAM, RDS, VPC);
  • You have hands-on experience of Kubernetes.
  • You have knowledge of scripting languages like Python;
  • You have infrastructure and application configuration-as-code automation experience;
  • You are a critical thinker and you have problem-solving skills;

  • Nice to have:
  • Cloud certification (AWS, GCP or Azure);
  • Kubernetes certification (CKA, CKAD)
More about this opening
Working at Backbase means continually learning how to best serve our customers all across the globe. We are involved in all aspects of the software development lifecycle, and each customer presents us with unique challenges when it comes to requirements, aspirations, and limitations. It is our job and pride to ensure that their digital transformation needs are met in an elegant, sustainable manner.
Roberto Fajardo
Roberto Fajardo Technical Director, EMEA Hub
To me, working at Backbase is all about freedom – the freedom to explore, to innovate, to create. It’s about personal and professional flexibility to try new things and meet new people.
Brad Miller
Brad Miller Business Analyst, US Hub
Working at Backbase keeps me motivated all the time in learning new things in the mobile world. The architecture of the projects, the components, the way the widgets are built, everything excites me.
Mahesh Venkat
Mahesh Venkat Senior Android Engineer, US Hub
The migration of AIB from CXP5 to CX6 has been a good challenge. The knowledge was with people, not in documents. So we had to chase and collaborate with different people and often figure things out ourselves. On the other hand, we had pressure from the client, and the deadline was tight. It made me feel alive!
Isuert Mjalti
Isuert Mjalti Frontend Engineer, EMEA Hub
Working in Backbase gave me the right balance between work and life, customization and out-of-the-box, specific and re-usable solutions, easy and tough clients. It is from this mix that I get inspiration for my daily activities.
Raffaele Briganti
Raffaele Briganti Senior Solution Architect, EMEA Hub
    The Backbase community of individuals is a tireless, driven group that, simply put, gets things done.
Marc Corbett
Marc Corbett Senior UX Designer, US Hub
I get to do way more than sit behind the computer and code. My work also includes going onsite to clients, presenting and explaining the benefits of our product, working with developers from all over the world.
Gerardo Cauich Lemus
Gerardo Cauich Lemus Backend Engineer, EMEA Hub

trust me,
it's my job


Being a Principal DevOps Engineer at Backbase means:

  • Helping the team/s to define and ensure the technical vision is known and implemented in development activities;
  • Designing, developing and overseeing the implementation of solutions that improve the stability, scalability, availability and latency;
  • Working hand in hand with our customers onsite;
  • Taking ownership of project deliverables;
  • Lead prototyping and validation of new architecture and technology ideas, ways of working, efficiency gains and refactoring initiatives;
  • Become an active promoter of colleague growth within the chapter and has the ability to mentor them on needs/abilities and help to document/address product, craft, and consulting knowledge gap.
  • Improving and managing CI/CD tooling and services;
  • Implementing and improving monitoring and altering stacks;
  • Helping feature teams adopt and adhere to DevOps culture;
  • Using containers and orchestration tools to deploy and test a microservice architecture;
  • Writing scripts and automation using Python/Groovy/Java/Bash.
  • apply now


    develop yourself

    Join one of the knowledge-sharing breakfasts, a guild meeting, work on your personal development plan and make use of our training budget.

    a global community

    With 70+ nationalities working side-by-side in 14 offices around the world, Backbase is a place where you can work on global projects.

    pride and fun

    We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

    hybrid work model

    We enjoy the perks of working from home and in person. We also contribute towards your ergonomic home office space.

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    trusted by
    leading banks

    We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.

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    join us to
    reach our

    This is the place you need to be… We want to know you and your skills.

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    you bring it


    We run the show by making sure our product is implemented successfully for our customers. We provide expertise and solutions on how to enforce the Backbase platform and how to solve problems when and where it’s needed. We jump on a plane, consult, advise and get the job done. 

    team challenge


    Helping leading financial institutions make a smooth transition to the digital space is not an easy task. We need to be experts in the field and know our product inside and out.  Working together is key – both with our global team as with our clients. It’s not easy and not perfect, but it’s our secret to overcoming challenges and delivering our digital-first agenda. High pressure with lots of changes and great rewards in return!

    travel the world

    Jumping on the next plane and exploring the world is a big part of this job. Expect to earn a platinum frequent flyer card fast.

    learn by doing

    Hands-on from week one,  driving our customers to success. You learn fast, super fast. No worries, we are here to support you on this journey.

    variety of projects

    Don’t worry about getting bored. Working on the implementation process for different clients means you get to shift gears often and fast.


    Mauritius, Hong Kong or Australia. Travel with your colleagues and build real friendships while being onsite with clients.   

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    find your next job
    at Backbase


    • Amsterdam 56
    • Atlanta 23
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    Principal System Engineer (DevOps)

    Our Strength


    We’ve been scaling up since 2018, and our Canadian head office is now more than 80 people strong. We work with some of the largest banks across Canada and the United States, using our next-gen engagement platform and startup culture to help them transform.

    We may be a little more grown-up now, but that doesn’t mean we can’t have fun. Summer parties, holiday events, tech summits, and regular get-togethers are part of life when you work at Backbase. We also understand that there are many benefits to working at home – that’s why we enable our people from The Six to the NWT and everywhere in between. We even invest in your home office set-up so you can do your best work with ergonomic, comfortable equipment and furniture.

    Located on the PATH in downtown Toronto, our office is an easy commute by TTC or GO Transit. When you arrive, you’ll be treated to great views and many amenities, including a huge rooftop patio!

    Did you come from the tech industry but want a new challenge? Or maybe you earned your stripes in the trenches of large enterprise but are seeking a better way? Then Backbase may be the place for you! Come and join the fintech revolution!



    Join us for drinks at happy hour every week and regular social activities in the city. Share projects with Amsterdam colleagues who come to visit regularly, and grab an opportunity to work with people around the globe. 


    Cool new office space.


    Health and life insurance, dental, vision care, and more.


    Free supply of drinks, fresh fruits, and snacks.


    Weekly happy hours and team outings.

    training budget

    Specific budget for your personal development.


    Referral bonus incentive for bringing the best talent.


    You can wear clothes you feel comfortable in.

    high spec equipment

    We provide all employees with high-spec Macs and tech set up.

    find your next job
    at Backbase


    • Amsterdam 96
    • Atlanta 21
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    • Cardiff 7
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    • Ho-Chi-Minh 2
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    We explore new routes. We don’t shy away from being critical of ourselves, our products and our industry. We are open, direct and always questioning the status quo; to keep on learning and keep ourselves and others on their toes.

    can do


    No matter the challenge, we use our creative minds to find ways to make things happen. We are ambitious to be the best in class in the industry. Raising the bar. Pushing each other’s limits to bring out our best. We are determined & pragmatic. No Fluff. Just Stuff.



    We solve hard problems and look for new opportunities for growth. We inspire. We mobilize the right talent to succeed in our mission. We persevere where others would give up. We feel proud when our vision comes true.



    We are a company of builders, designers, makers, and doers, always open to learn and improve, shaping the future of banking together with our customers. We ask for feedback and constantly seek insights that make us better.



    We are strong. We come from all over the world and embrace diversity. We believe in open dialogue among a small team of people who trust one another, who are focused outside themselves. This way we create shared consciousness and shared authorship of ideas that no single person could have arrived at independently.

    can do

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    Principal System Engineer (DevOps)

    you applied
    what now?


    Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at [email protected].

    Let’s Connect

    Your application just landed on our desk and one of the recruiters will get back to you as soon as possible.

    Let’s Meet

    Let’s find out how you and Backbase can work together. We’ll call you for an open discussion, so feel free to ask any questions that you might have.

    Let’s DeepDive

    The next step in your journey is to meet us in person. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or a technical test. Again, the process differs per role, your Recruiter will tell you all about it.

    Welcome to the family!

    It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.


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    Principal System Engineer (DevOps)

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    likePrincipal System Engineer (DevOps)


    • Amsterdam 80
    • Atlanta 12
    • Boise 12
    • Bristol 1
    • Cardiff 9
    • Frankfurt 2
    • Guadalajara 9
    • Hanoi 2
    • Ho-Chi-Minh 2
    • hong-kong 1
    • Hyderabad 28
    • Johannesburg 3
    • Krakow 30
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    • Mexico City 19
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    Principal System Engineer (DevOps)

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