- Good understanding of HR legislation and institutions;
- Advocate the application of HR/Payroll policies;
- Execute all administrative activities related to payroll, processing payroll on a regular basis (in some cases with local payroll vendors) and to manage benefits as well as pension registrations;
- Work with key stakeholders and departments (HR, Finance, etc.) to receive and deliver the right information needed to run the payroll process accurately;
- Be the go-to person for employees for any salary or pension related questions (e.g. create pro-forma payslips) or to resolve any payment issues that arise;
- Develop internal payroll procedures and contribute to the wider HR agenda in creating an inspiring and great place to work;
- Deal with payroll issues resolution and escalation;
- Expert knowledge of legal requirements and employment legislation;
- Detailed knowledge of payroll statutory requirements;
- Support tax filings in accordance with local law;
- Provide reports based on business requirements;
- Maintain and manage all contacts with external partners for payroll;
- Maintain, manage and implement the changes related to social legislation;
- Sound understanding of payroll and pension systems (e.g. BeFrank, MoorePay, Trinet, NMBRS) and their relation to BambooHR;
- Provide outstanding customer service experience to employees and other stakeholders;
- Ensure and provide customer-oriented service.
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THE JOB AT BACKBASE
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