europe, backbase



Amsterdam Utrecht



United Kingdom

Bristol Cardiff London
north-america, backbase

North America


asia, backbase





middle east, backbase

Middle East



Lead Principal UX Designer

job description department Mexico City application process similar jobs

check yourself


As Lead Principal UX Designer, you are a senior member of the Design function, always working to strengthen design within the organization, ensuring Backbase remains a market leader. You are recognized as an expert UI/UX Designer by customers and within the organization, leading and advocating best practice UX Design. You are responsible for leading design in Backbase product portfolios and customer success teams; continually looking for new ideas and driving a higher quality experience for users.
  • 8-10 years and above in a similar role;
  • 7 years of experience in Banking, Digital Banking or Fintech;
  • Expert in full lifecycle product/project delivery with extensive experience at delivering UX Design for complex B2B & B2C releases;
  • Bachelor or Masters-level degree in one of the following; Graphic Design, Interactive Design, Digital Product Design or related fields;
  • Excellent communication skills in English and Spanish;
  • Expert with theoretical knowledge and practical experience in all areas of UX / UI Design, Interaction Design, User Interface Design, Visual Design, HTML / CSS and User Research;
  • Able to coach and train peers and consult clients on UX / UI Design, Human Centered Design, user psychology, design practices and methodologies;
  • Clearly communicate design choices to your team (business analysts and developers) and are able to back up your design decisions with data, past experiences and best practices;
  • Set the standards with analytical skills and coach juniors how to review designs and provide quality assurance feedback to developers;
  • Stay up to date on new methodologies and continually assess against these to improve processes;
  • Demonstrate advanced knowledge of agile processes and the SLDC plus range of design methodologies;
  • Banking (Domain) and Product Knowledge;
  • Demonstrate the ability to identify and understand both financial industry and software development trends and participate in both internal and external strategic conversations;
  • Expert knowledge of the financial industry, specifically Retail, Business or Investment banking;
  • Able to interpret the requirements, carry out detailed analyses on level of adoption of the Backbase product suite and feed the information back to R&D to present a case for integration into the product wherever applicable to complete the loop;
  • Lead a team of designers across a department (e.g. R&D) taking full responsibility for all outputs and quality;
  • Stakeholder Management & Communication;
  • Set the standard, demonstrating respect for others by listening to and considering opinions.
More about this opening
Working at Backbase means continually learning how to best serve our customers all across the globe. We are involved in all aspects of the software development lifecycle, and each customer presents us with unique challenges when it comes to requirements, aspirations, and limitations. It is our job and pride to ensure that their digital transformation needs are met in an elegant, sustainable manner.
Roberto Fajardo
Roberto Fajardo Technical Director, EMEA Hub
To me, working at Backbase is all about freedom – the freedom to explore, to innovate, to create. It’s about personal and professional flexibility to try new things and meet new people.
Brad Miller
Brad Miller Business Analyst, US Hub
Working at Backbase keeps me motivated all the time in learning new things in the mobile world. The architecture of the projects, the components, the way the widgets are built, everything excites me.
Mahesh Venkat
Mahesh Venkat Senior Android Engineer, US Hub
The migration of AIB from CXP5 to CX6 has been a good challenge. The knowledge was with people, not in documents. So we had to chase and collaborate with different people and often figure things out ourselves. On the other hand, we had pressure from the client, and the deadline was tight. It made me feel alive!
Isuert Mjalti
Isuert Mjalti Frontend Engineer, EMEA Hub
Working in Backbase gave me the right balance between work and life, customization and out-of-the-box, specific and re-usable solutions, easy and tough clients. It is from this mix that I get inspiration for my daily activities.
Raffaele Briganti
Raffaele Briganti Senior Solution Architect, EMEA Hub
    The Backbase community of individuals is a tireless, driven group that, simply put, gets things done.
Marc Corbett
Marc Corbett Senior UX Designer, US Hub
I get to do way more than sit behind the computer and code. My work also includes going onsite to clients, presenting and explaining the benefits of our product, working with developers from all over the world.
Gerardo Cauich Lemus
Gerardo Cauich Lemus Backend Engineer, EMEA Hub

trust me,
it's my job


With your expertise, you lead and deliver high-priority full lifecycle product/project delivery across a number of initiatives/organizations, identifying and driving improvements to the design methodology where required. As a senior leader in the Design guild, you establish strong and respected relationships across the organization and educate non-designers on UX best practice and assist with sales and marketing. You will manage and coach junior team members within the team or discipline and actively support career development for senior members of the team. apply now


develop yourself

Join one of the knowledge-sharing breakfasts, a guild meeting, work on your personal development plan and make use of our training budget.

a global community

With 70+ nationalities working side-by-side in 14 offices around the world, Backbase is a place where you can work on global projects.

pride and fun

We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

hybrid work model

We enjoy the perks of working from home and in person. We also contribute towards your ergonomic home office space.

schreenshot, backbase
screenshot mobile, backbase
screenshot, mobile, backbase

trusted by
leading banks

We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.

abn amro, backbase royal bank canada logo, backbase hsbc logo, backbase

join us to
reach our

This is the place you need to be… We want to know you and your skills.

Application form

you bring it


We run the show by making sure our product is implemented successfully for our customers. We provide expertise and solutions on how to enforce the Backbase platform and how to solve problems when and where it’s needed. We jump on a plane, consult, advise and get the job done. 

team challenge


Helping leading financial institutions make a smooth transition to the digital space is not an easy task. We need to be experts in the field and know our product inside and out.  Working together is key – both with our global team as with our clients. It’s not easy and not perfect, but it’s our secret to overcoming challenges and delivering our digital-first agenda. High pressure with lots of changes and great rewards in return!

travel the world

Jumping on the next plane and exploring the world is a big part of this job. Expect to earn a platinum frequent flyer card fast.

learn by doing

Hands-on from week one,  driving our customers to success. You learn fast, super fast. No worries, we are here to support you on this journey.

variety of projects

Don’t worry about getting bored. Working on the implementation process for different clients means you get to shift gears often and fast.


Mauritius, Hong Kong or Australia. Travel with your colleagues and build real friendships while being onsite with clients.   

office london, summer party, backbase
backbase europe, employees
employees backbase, photo
backbase photobooth, employees
skiing, employees, backbase

find your next job
at Backbase


  • Amsterdam 56
  • Atlanta 23
  • Berlin 1
  • Boise 4
  • Bristol 8
  • Cardiff 14
  • Dubai 1
  • Frankfurt 4
  • Hyderabad 13
  • Johannesburg 1
  • Krakow 23
  • London 5
  • Melbourne 2
  • Mexico City 12
  • Milan 1
  • Munich 1
  • Princeton 1
  • Providence 1
  • Singapore 10
  • Sydney 2
  • Tokyo 5
  • Toronto 4
  • Utrecht 1
radar, backbase

Job radar

No luck finding your job?
Set up your personal job radar

be the one
we're looking for!

apply now

Lead Principal UX Designer

be the one
we're looking for!

apply now

Lead Principal UX Designer

you applied
what now?


Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at [email protected].

Let’s Connect

Your application just landed on our desk and one of the recruiters will get back to you as soon as possible.

Let’s Meet

Let’s find out how you and Backbase can work together. We’ll call you for an open discussion, so feel free to ask any questions that you might have.

Let’s DeepDive

The next step in your journey is to meet us in person. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or a technical test. Again, the process differs per role, your Recruiter will tell you all about it.

Welcome to the family!

It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.


MEET Benjamín Álvarez Serrano

be the one
we're looking for!

apply now

Lead Principal UX Designer

find your next job
like Lead Principal UX Designer


  • Amsterdam 94
  • Atlanta 20
  • bangkok 1
  • Boise 8
  • Bristol 2
  • Cardiff 7
  • Frankfurt 3
  • Guadalajara 9
  • Ho-Chi-Minh 2
  • Hyderabad 14
  • Jakarta 1
  • Krakow 32
  • Kuala Lumpur 1
  • London 11
  • Manila 1
  • Melbourne 1
  • Mexico City 17
  • Princeton 1
  • Sao Paulo 1
  • Singapore 16
  • Sydney 2
  • Tokyo 3
  • Toronto 13
  • Utrecht 1
radar, backbase

Job radar

No luck finding your job?
Set up your personal job radar

be the one
we're looking for!

apply now

Lead Principal UX Designer

Cookies on Backbase Careers
Backbase uses cookies and related technologies on for statistical, preferences and marketing purposes. Google Analytics cookies are anonymized and third-party social media sites may also place cookies that may track your internet behavior. You can adapt your cookie preferences by clicking 'Change options' below. More information on the use of cookies and related technologies on may be found in our Privacy and Cookie Policy. By clicking 'Accept' you accept the use of the relevant cookies as described in our Backbase Privacy and Cookie policy.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.