IT Team leader (Business Support) Amsterdam

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The job in short

Backbase is a leading provider of digital banking solutions that are used by millions of users around the world, so the apps and programs that we use internally should also be held to the best standard. You will help us stay ahead of the tech curve, and design an optimal IT experience for our people.

Meet the job

Our people want to be able to access services at any time, in any location, and on any device.
The apps we use at work should be as simple and as easy-to-use as consumer apps. It will be up to you to drive innovation within IT and transform the way we work with digital products.

You’ll also always be hands-on to solve any IT-related issues, whether it’s an outage or a security breach. You will implement sound strategies, build a solid scalable infrastructure, run IT projects within time, budget with high-quality standards and lead a team with the technical expertise to support the business. And in our case, the business includes a large set of engineers that either develop or implement our digital banking platform.

How about you?

IT operations is your middle name.

Ideally, you’ll know everything you need to know about designing a true end-to-end automation pipeline, vulnerability management, forecasting for capacity, ensuring security best practices, lifecycle management, monitoring & alerting systems, service desk, Disaster recovery and performance.

You know how to work closely with Security, Audit and Compliance and you are familiar with adhering to ISO 27001 and other best practice standards as part of maintaining secure global operations.

Besides being IT-savvy, you also have the organizational and interpersonal skills to lead a successful team and act on a strategic level.

Our infrastructure

• Operating systems: Deep understanding of MacOS, Linux and Windows operating systems.
• Networking: Cisco routing and switching technologies, including ASA/ISR devices, site-to-site VPN technologies, static/dynamic routing, ACLs, NAT and NextGen firewalls.
• Identity management: Active Directory, multi-factor authentication, GSuite, SAML, Radius, Kerberos, PKI and third-party application integration.
• Management and automation tooling: group policy, PowerShell, WDS, WSUS, JAMF, Bash, Ansible and Puppet.
• Monitoring technologies; Zabbix.
• Databases: PostgreSQL, MySQL, MSSQL, Oracle.
• Virtualisation: VMware vSphere 5 and 6, VDP, vMotion, Veeam.
• Storage technologies such as SAN/NAS, iSCSI, Fiber Channel, RAID, LUN management.
• AWS cloud infrastructure.
• IManaged Applications: Atlassian Jira Cloud, Confluence Cloud, Bitbucket Cloud, Bitbucket Data Center.

Why Backbase?

Backbase is leading the way in the Digital Banking space and we are widely known for our innovative power and visionary view of how all of us (including you) handle our daily financial lives. Exploring is in our nature and we love technology. No matter how big the challenges are: we make it work.

We come from all over the globe (45+ nationalities) and we currently employ the brightest people in the field. We are organized to support you. You will work with some of the best people in the business. We are work and play. At Backbase, you can come as you are and say it like it is.

Join us for a journey instead of a job!

Perks of working at Backbase

Our People Learning & Development Success & Celebration Healthy food & fitness Office life & Swag

We love working with smart, amazing people from all over the world. At Backbase we really strive to be open & inclusive. Together, with more than 60 different nationalities in our offices globally,  we make it happen! Backbase is not just about professional relationships, it is a place where you find genuine, true friendships. Come as you are and blend in.

Being part of such a diverse community truly gives you an opportunity to learn and grow both professionally and personally. We believe that at Backbase you need to be brave enough to go out of your comfort zone to explore new areas, learn from it and drive it home. The key factor is to get new insights and continue our growth path – both yours and Backbase’s.

We take pride in our achievements and we like to celebrate them. We organise a variety of parties,celebrations, team outings, games nights and office drinks in all our global hubs.

We care about you and support an active lifestyle. Free healthy lunches and fruits are provided daily.  Want to let that stress out? You can unwind and have fun with one of our employee-initiated sports teams.

You get an enjoyable workplace, complete with focus areas collaborative spaces – nerf guns included. We’ll get you proper swag, the latest and greatest technologies to play with and awesome people to work with.

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Our hiring journey

Let’s Connect

Found a job you like? We’d love for you to connect with us and apply. One of our recruiters will get back to you.

Let’s Meet

How can you and Backbase work together? Let’s find out; face-to-face or remotely. We’ll have open discussions or interviews, whatever you like to call it.

Let’s Deep Dive

We want to work with the best, just like you do. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or technical test.

Let’s Start

It’s official – you’ve joined Backbase, an industry leading fintech company. We look forward to shaping the future of banking with you!

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