- You have a minimum 3 years of experience in a similar role
- You have working knowledge of Mac, Windows and Linux operating systems
- You are able to troubleshoot, resolve and apply workarounds on different ICT hardware devices, laptops, cameras, printers, IP phones/PBX and meeting room equipment
- You have familiarity with Atlassian products (Jira/Confluence) and with Google workspaces
- You have a degree or professional recognition in a relevant discipline and equivalent experience;
- Having working knowledge of scripting languages is a plus;
- You have a good English level, written and spoken;
- You have fundamental knowledge of Apple operating systems;
- You have a fundamental understanding of TCP/IP networking, proxies, SSL, LDAP
- You have experience with any ticketing system;
- You have an innovative, strong problem-solving skills and adaptability to new processes and procedures quickly, while dealing with many varied technical support requests and challenges;
- Extra awesome, but not a must: Experience with JAMF.
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it's my job
THE JOB AT BACKBASE
REASONS TO
JOIN BACKBASE
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leading banks
We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.
join us to
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moonshot
This is the place you need to be… We want to know you and your skills.