The job in short
You make sure that experts can continuously enhance their knowledge of Backbase products and services by creating engaging online courses.
Meet the job
Backbase is a fast growing and dynamic environment. We are looking for a writer to join our team to be a key person for creating innovative learning content for our internal and external stakeholders.
You will team up with Subject Matter Experts across all departments in order to shape content according to the learning community’s needs. Together you take ownership and after launch continue to track usage, ask participants for feedback and improve your courses. We encourage you to constantly experiment, finding new ways that are more fun and efficient. You don’t have to be a technical or business expert, but you do have a high level understanding and the willingness to learn more.
You’re a confident and experienced writer and along with your out-of-the box thinking you can create the content we need to let the participants excel. You will be expected to manage content development from the basic start until the publishing of the content and extend the initial training and documentation content into our product. You like to work in a lean way, doing this whole process in short cycles of two weeks from start to first release.
You are results-driven and creative person, love to communicate and can put yourself in the mind of a participant who is learning from your content.
How about you?
•You are an experienced content writer with a minimum of 3 years in professional writing or e-learning experience;
•You’re a creative writer and have a hands-on mentality;
•You feel comfortable with taking ownership to move things from a vague knowledge need to a concrete course;
•You have experience with instructional design and documentation;
•You jump on opportunities to collaborate with colleagues and clients and enjoy being an accelerator;
•Proficiency in English is an absolute must;
•We are extra delighted if you have experience in the finance industry.