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HR Business Partner

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As HR Business Partner, you champion Backbase’s culture and values, and work together with our business leaders to help them build an inspiring and challenging work environment for their people. Whether you’re coaching managers on how to lead their teams, navigating and resolving employee relations issues, or managing programs that help develop our Backbase employees, you’re exceptionally focused on putting them first.
  • 3+ years of experience in HR Operations;
  • 2+ years of experience as an HR Business Partner or generalist supporting senior leaders at global companies;
  • 1+ years of experience in delivering training and/or facilitating workshops with an engaging presentation and interaction style is preferred;
  • Knowledge of local law and regulations is a pre;
  • Fluency in Polish and English, written and verbal.

  • Nice to have:
  • Knowledge about the IT and/or fin-tech industry.
More about this opening
You’ll always have the opportunity to get out of your comfort zone, wear different hats and challenge yourself
Mohamed Hamed
Mohamed Hamed iOS Engineer, EMEA Hub
What excites me most about working at Backbase is understanding the diverse needs of our customers and working with the team to solve them within the real-world constraints.
Grace Brady
Grace Brady Product Owner, EMEA Hub

trust me,
it's my job


You are the guidance, mentor and keeper of Backbase’s HR interest in Poland. We rely on you and trust you! You are contributing with a cross-functional group of subject matter experts to design and execute strategies for how we staff, onboard, develop, motivate, retain and organize work. You are the expert, we will follow!
Partnering with the business and your HR colleagues, you are first line support for managers and employees in a broad range of HR topics. Expert for HR Operations in close cooperation with your HR Operations in the Netherlands, you work in an all-round job with a wide range of activities, make sure all HR Operations processes run smoothly and are a first or second point of contact for HR questions from employees worldwide. You will report directly to the HR Director.

Daily challenges:
  • Coach and support managers on all employee-related issues: performance management, engagement and absence management, talent development, employee relations, workforce planning;
  • Coach employees on organizational and interpersonal communications;
  • Respond to employee interpersonal concerns/work issues that impede team members ability to work together;
  • Collaborate with managers and employees to resolve employee relations issues; investigate and guide, prepare/help corrective actions. Facilitate conflict resolution meetings;
  • Deliver customized human resource solutions for organizational challenges, aligned with the global HR policies;
  • Interpret and support in executing HR policies and procedures for effectiveness, consistency, compliance and efficiency.;
  • The conduit of all HR information - updates, initiatives, results, provided in standup or communicated directly;
  • Conduct the new hire local onboarding and orientation process;
  • Oversee performance management/salary review cycle;
  • Support performance improvement discussions;
  • Collaborate and align with HR experts on several conditions and monitor the quality of the HR/payroll processes;
  • Monitor employee relations in analyzing actual trends, issues and problems and assist local management addressing these issues;
  • Deliver training - based on the training material, which you will receive from the HR Team - and facilitate various training/workshops/meetings;
  • Confer within the HR team to determine training and development needs and assist in the development of long-range programs accordingly;
  • Liaise with the HR Director and (sr) HRBP on complex and/or strategic HR issues/topics;
  • Provide necessary information for strategy/decision making;
  • Conduct regular meetings with the various business departments, build and develop trusted relationships with the various departmental leaderships;
  • Report trends to senior leadership;
  • Ensure update of relevant documentation (e.g. templates, Confluence, employee guides);
  • Lead HR operations-related projects or improvement initiatives;
  • Cooperates with an external payroll company in close cooperation with our payroll officers;
  • Knowledge of legislation and institutions;
  • Demonstrated professional maturity and ability to protect confidential information;
  • Demonstrate basic knowledge of business lines and products/services;
  • Develop a basic knowledge of competitor organizations;
  • Develop familiarity with business terms and acronyms;
  • Understands the jobs within the organization.
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    develop yourself

    Join one of the knowledge-sharing breakfasts to discover more or come to a guild meeting to share ideas.

    a global community

    With 60+ nationalities working side-by-side in 9 offices around the world, Backbase is a place where you can work on projects with people from all over the world.

    pride and fun

    We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

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    We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.

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    This is the place you need to be… We want to know you and your skills.

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    you support Backbase,


    We’re a big department! We’re Recruitment and HR hiring the talents globally and making sure you feel part of the Backbase family. We’re Office Management and ICT making sure we have the best working environment.  We’re Finance, Legal and Compliance providing proper support for our business to expand.

    team challenge


    We all come together to help the business make the smartest decisions and to create a great work experience for everyone at Backbase.  You measure, asses, automate and drive forward – in short – help our employees with any obstacles they might have along the way. Working together with global offices daily is not always easy. You are constantly on top of the game facilitating the rapid growth of Backbase. From a vendor invoice to contract with a new client, from onboarding of the new hires to opening a new hub. 900 employees, more than 10 locations, and over 100 clients means there’s no time to get bored.


    You will have plenty of space to identify improvements and act upon it. If you are a curious and proactive type – you’d love it!

    big responsibility

    You will work on projects that make a difference with a true share of autonomy and trust.

    problem solvers

    There’s no issue that you can’t solve! Nothing is impossible and you know it too!

    partners in growth

    You will work hand in hand with departments across Backbase to ensure smooth execution of strategic goals.

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    HR Business Partner

    Hi there!

    We are newbies in Krakow but we are excited about the new challenge in a new territory.  Currently, we are looking for pioneers to help us establish and scale up our new hub. Are you ready to join us for a journey instead of a job?

    In the meantime, feel free to check out what Backbasers in our Amsterdam Hub are up to 😁

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    HR Business Partner

    you applied
    what now?


    Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at [email protected].

    Let’s Connect

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    Let’s Meet

    Let’s find out how you and Backbase can work together. We’ll call you for an open discussion, so feel free to ask any questions that you might have.

    Let’s DeepDive

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    Welcome to the family!

    It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.




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    HR Business Partner

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    • Amsterdam 73
    • Atlanta 22
    • Boise 4
    • Bristol 6
    • Buenos Aires 1
    • Cardiff 17
    • Dubai 1
    • Frankfurt 4
    • Hyderabad 2
    • Johannesburg 1
    • Krakow 20
    • London 5
    • Melbourne 1
    • Mexico City 13
    • Munich 1
    • Princeton 1
    • Providence 1
    • Singapore 10
    • Sydney 2
    • Tokyo 4
    • Toronto 11
    • Utrecht 2
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    HR Business Partner

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