You are the guidance, mentor and keeper of Backbase’s HR interest in Poland. We rely on you and trust you! You are contributing with a cross-functional group of subject matter experts to design and execute strategies for how we staff, onboard, develop, motivate, retain and organize work. You are the expert, we will follow!
Partnering with the business and your HR colleagues, you are first line support for managers and employees in a broad range of HR topics. Expert for HR Operations in close cooperation with your HR Operations in the Netherlands, you work in an all-round job with a wide range of activities, make sure all HR Operations processes run smoothly and are a first or second point of contact for HR questions from employees worldwide. You will report directly to the HR Director.
Daily challenges:
Coach and support managers on all employee-related issues: performance management, engagement and absence management, talent development, employee relations, workforce planning;
Coach employees on organizational and interpersonal communications;
Respond to employee interpersonal concerns/work issues that impede team members ability to work together;
Collaborate with managers and employees to resolve employee relations issues; investigate and guide, prepare/help corrective actions. Facilitate conflict resolution meetings;
Deliver customized human resource solutions for organizational challenges, aligned with the global HR policies;
Interpret and support in executing HR policies and procedures for effectiveness, consistency, compliance and efficiency.;
The conduit of all HR information - updates, initiatives, results, provided in standup or communicated directly;
Conduct the new hire local onboarding and orientation process;
Oversee performance management/salary review cycle;
Support performance improvement discussions;
Collaborate and align with HR experts on several conditions and monitor the quality of the HR/payroll processes;
Monitor employee relations in analyzing actual trends, issues and problems and assist local management addressing these issues;
Deliver training - based on the training material, which you will receive from the HR Team - and facilitate various training/workshops/meetings;
Confer within the HR team to determine training and development needs and assist in the development of long-range programs accordingly;
Liaise with the HR Director and (sr) HRBP on complex and/or strategic HR issues/topics;
Provide necessary information for strategy/decision making;
Conduct regular meetings with the various business departments, build and develop trusted relationships with the various departmental leaderships;
Report trends to senior leadership;
Ensure update of relevant documentation (e.g. templates, Confluence, employee guides);
Lead HR operations-related projects or improvement initiatives;
Cooperates with an external payroll company in close cooperation with our payroll officers;
Knowledge of legislation and institutions;
Demonstrated professional maturity and ability to protect confidential information;
Demonstrate basic knowledge of business lines and products/services;
Develop a basic knowledge of competitor organizations;
Develop familiarity with business terms and acronyms;
Understands the jobs within the organization. apply now