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Amsterdam Utrecht



United Kingdom

Cardiff London
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North America




Mexico City
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Middle East



HR Business Partner (0.5 FTE)

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check yourself


You champion Backbase’s culture and values, and work together with our local business leaders to help them build an inspiring and challenging work environment for their people. You support and coach managers, you navigate and resolve employee relations issues and assist in implementing global HR policies/programs in the North America offices that help develop our Backbase employees. You are contributing with a cross-functional group of subject matter experts to execute strategies for how we staff, onboard, develop, motivate, retain and organize work. Partnering with the business and your HR colleagues, you are first line support for managers and employees in a broad range of HR topics.
  • You have a Bachelor’s Degree with a concentration in Human Resources, Business, or a related discipline;
  • You have a minimum of 4 years relevant experience in Human Resources as a HR Business Partner or HR generalist;
  • You have minimum 1 year of experience in delivering trainings and/or facilitating workshops with an engaging presentation and interaction style;
  • You have knowledge of legislation and institutions;
  • You are a self-starter with the drive to deliver exceptional results with an ability to prioritize, coordinate, and manage activities in an international matrix organization;
  • You have the ability to communicate with all levels of employees, using a tailored approach to influence outcomes and establish credibility as a skilled HR generalist;
  • A keen eye for detail and demonstrating a high sense of urgency in delivering high quality customer service;
  • You have a demonstrated ability to work in a dynamic and demanding environment while remaining positive and focused;
  • You oversee risk management issues;
  • You are collaborative in nature and possess finely tuned communication, interpersonal and relationship building skills;
  • You know your tools: you are proficient in G Suite as well as Microsoft Office and you have advanced Excel skills. Previous experience with BambooHR would be a strong asset;
  • You are willing to travel to our London office on a regular basis.
More about this opening
You’ll always have the opportunity to get out of your comfort zone, wear different hats and challenge yourself
Mohamed Hamed
Mohamed Hamed iOS Engineer, EMEA Hub
What excites me most about working at Backbase is understanding the diverse needs of our customers and working with the team to solve them within the real-world constraints.
Grace Brady
Grace Brady Product Owner, EMEA Hub

trust me,
it's my job


You will coach and support managers on all employee related issues: performance management, engagement, absence management, talent development, employee relations, workforce planning; etc. You will also coach employees on organizational and interpersonal communications, you will respond to employee interpersonal concerns or work issues that impede team members to work together; you will investigate and guide.
You will interpret and support in executing HR policies and procedures for effectiveness, consistency, compliance and efficiency. That includes conducting the new hire local on-boarding and orientation process; overseeing performance management and salary review cycle, and supporting performance improvement discussions.
Finally, you will deliver training based on material created by the Team and you'll facilitate various training, workshops and meetings. You'll also confer within the HR team to determine training and development needs and assisting in development of long-range programs accordingly.
You will be based in our Cardiff office and you will support all our (almost) 100 colleagues in Cardiff and London. You will visit both offices regularly. This is the first HRBP role in the UK and will report to the HR Director of Backbase and will work in close collaboration with the HR team consisting of Senior HRBP’s, HR Operations and HR Strategic Project Management. apply now


develop yourself

Join one of the knowledge-sharing breakfasts to discover more or come to a guild meeting to share ideas.

a global community

With 60+ nationalities working side-by-side in 9 offices around the world, Backbase is a place where you can work on projects with people from all over the world.

pride and fun

We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

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trusted by
leading banks

We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.

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join us to
reach our

This is the place you need to be… We want to know you and your skills.

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you support Backbase,


We’re a big department! We’re Recruitment and HR hiring the talents globally and making sure you feel part of the Backbase family. We’re Office Management and ICT making sure we have the best working environment.  We’re Finance, Legal and Compliance providing proper support for our business to expand.

team challenge


We all come together to help the business make the smartest decisions and to create a great work experience for everyone at Backbase.  You measure, asses, automate and drive forward – in short – help our employees with any obstacles they might have along the way. Working together with global offices daily is not always easy. You are constantly on top of the game facilitating the rapid growth of Backbase. From a vendor invoice to contract with a new client, from onboarding of the new hires to opening a new hub. 900 employees, more than 10 locations, and over 100 clients means there’s no time to get bored.


You will have plenty of space to identify improvements and act upon it. If you are a curious and proactive type – you’d love it!

big responsibility

You will work on projects that make a difference with a true share of autonomy and trust.

problem solvers

There’s no issue that you can’t solve! Nothing is impossible and you know it too!

partners in growth

You will work hand in hand with departments across Backbase to ensure smooth execution of strategic goals.

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  • Amsterdam 20
  • Atlanta 1
  • Cardiff 4
  • Dubai 1
  • Frankfurt 1
  • krakow 1
  • Providence 1
  • Singapore 3
  • Utrecht 1
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HR Business Partner (0.5 FTE)

welsh waterside!


What started in 2016 as a small team of 8 people working from a pub, grew into our lively Cardiff office today. Home to 50+ software engineers, product owners, scrum masters, QAs, and UX specialists this is our second product development hub.

Talk about a wow office space! Backbase Cardiff is based in the historic Bonded Warehouse: Atlantic Wharf in Cardiff Bay. Constructed in 1861, it’s one of the first warehouses built in Cardiff Docks. With excellent transport links and a breathtaking view of the Quay waterfront, this trendy, warehouse-style office will definitely make you reconsider working from home.

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Pool games are serious business here. We have a league with six divisions, full of laughter and tears. Our Social Chapter makes sure there’s something fun for everyone. That’s why Wednesdays are for board games nights with the occasional poker or movie night. Wait, there’s more! Laser tag outings, paintballing, escape room challenges and the much-awaited parties are some of the extra highlights of our social scene in Cardiff.


Option to take up private health insurance for you and your family members.



Free weekly lunches, plus plenty of snacks.



Loan bikes and cycle equipment plus benefit from a generous tax allowance with our Cycle to Work Scheme.



Pension scheme with a 4.5% contribution matched by Backbase.


find your next job
at Backbase


  • Amsterdam 29
  • Atlanta 2
  • Cardiff 8
  • Dubai 3
  • Frankfurt 2
  • Krakow 5
  • London 4
  • Mexico City 2
  • Mumbai 1
  • Princeton 2
  • Singapore 3
  • Utrecht 1
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We explore new routes. We don’t shy away from being critical of ourselves, our products and our industry. We are open, direct and always questioning the status quo; to keep on learning and keep ourselves and others on their toes.

can do


No matter the challenge, we use our creative minds to find ways to make things happen. We are ambitious to be the best in class in the industry. Raising the bar. Pushing each other’s limits to bring out our best. We are determined & pragmatic. No Fluff. Just Stuff.



We solve hard problems and look for new opportunities for growth. We inspire. We mobilize the right talent to succeed in our mission. We persevere where others would give up. We feel proud when our vision comes true.



We are a company of builders, designers, makers, and doers, always open to learn and improve, shaping the future of banking together with our customers. We ask for feedback and constantly seek insights that make us better.



We are strong. We come from all over the world and embrace diversity. We believe in open dialogue among a small team of people who trust one another, who are focused outside themselves. This way we create shared consciousness and shared authorship of ideas that no single person could have arrived at independently.

can do

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HR Business Partner (0.5 FTE)

you applied
what now?


Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at [email protected].

Let’s Connect

Your application just landed on our desk and one of the recruiters will get back to you as soon as possible.

Let’s Meet

Let’s find out how you and Backbase can work together. We’ll call you for an open discussion, so feel free to ask any questions that you might have.

Let’s DeepDive

The next step in your journey is to meet us in person. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or a technical test. Again, the process differs per role, your Recruiter will tell you all about it.

Welcome to the family!

It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.




MEET Ipek Sener

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HR Business Partner (0.5 FTE)

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like HR Business Partner (0.5 FTE)


  • Amsterdam 40
  • Atlanta 4
  • Cardiff 10
  • Dubai 1
  • Frankfurt 2
  • Krakow 8
  • London 2
  • Melbourne 2
  • Mexico City 4
  • Princeton 5
  • Singapore 7
  • Sydney 1
  • Tokyo 2
  • Utrecht 1
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Job radar

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HR Business Partner (0.5 FTE)

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