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Director PR & Communications

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JOB FUNCTIONS

Backbase is growing our global Marketing team and we are looking for a highly organized, self-motivated, and creative Director PR & Communications to drive our Global PR and Communications to the next level. This high-impact and high-visibility role is responsible for developing and evolving Backbase’s global PR positioning, strategy and execution, as well as empowering our regions.

You have a passion for storytelling, a robust knowledge of the business and technology media landscape, and are willing to dive deep to source, develop, and place high impact stories that support our category leadership in the Engagement Banking space. As a plus, you are well-versed and excited about the FinTech space, and able to use that knowledge to anticipate and prepare for forthcoming trends.

You must have high judgement, excellent communication skills, exemplary writing ability, exceptional initiative, strong project management ability and a talent for effectively, proactively engaging with stakeholders. You will also have experience of working to high standards under tight deadlines, and be flexible in managing ambiguity as priorities change.

If you’re looking to be part of a fast-growing company that’s disrupting the industry by building transformative technology, join our team and play a pivotal role in developing the future of fintech.
  • You have 8+ years of public relations / corporate communications experience within fast-paced Tech, Fintech or Payment companies;
  • You have a Bachelor / Master in Marketing, Communication, Media or Journalism;
  • You bring a deep understanding of the FinTech industry and/or B2B enterprise software space;
  • You have experience with developing and executing global communication / public relation strategies;
  • You have experience in Influencer Marketing programs;
  • You have excellent communications and content writing, proofreading and editing skills with an eye for detail;
  • You have experience running high impact public relations and media engagements that move the needle;
  • You have experience developing compelling stories and content that supports a strong point of view;
  • You are street smart and digital savvy. Proven to be able to do more with less. A true team player, hands-on and self-motivated, able to drive progress and hit deadlines;
  • You think and communicate clearly, formulate a clear point of view on complicated issues and create a concise and well-written narrative to express it;
  • You know how to “own the room” when you represent Backbase while being your authentic self in how you motivate and influence others;
  • You have the ability to keep a calm head under pressure with a can-do, solution-focused attitude;
  • You thrive on working in a fast-paced environment; comfortable working on multiple projects in multiple time zones, while collaborating with multiple cultures;
  • You have excellent English speaking, writing, and presentation skills, as well as the ability to persuade, inspire, and motivate others.
More about this opening
Working on the Showcase application gives me the opportunity to create features that even the biggest of banks have yet to implement, which makes me feel like I’m working half a decade in the future. Seeing the hard work displayed on the big screen during the keynote of the annual Connect conference was truly the icing on the cake.
George Coleman
George Coleman iOS Engineer, EMEA Hub
It really makes me feel happy being part of a team that’s building high quality web and mobile applications for the very complex world of Banking industry. Besides, your ideas and initiatives are heard and considered by your team colleagues.
Alejandro Aguirre Luna
Alejandro Aguirre Luna Senior Backend Engineer, EMEA Hub
The most exciting thing about working at Backbase is the multicultural environment, very zealous co-workers, freedom to challenge yourself. The key essence of working at Backbase is the constant strive to make it happen, gather all the pieces of the puzzle and make a beautiful picture out of it and that is what I love most about working at Backbase.
Harneek Singh
Harneek Singh

trust me,
it's my job

THE JOB AT BACKBASE

  • Global PR Strategy & Campaigns - You own and deliver the global PR strategy and campaigns that capture the right strategic narrative to strongly position Backbase as a leader in the Engagement Banking category. You bring a strategic and creative approach, ensuring that you deliver against business objectives and articulate key messages while being inspiring and engaging.
  • Social Media & Influencers: You will boost our social media footprint, significantly increase the reach of our channels and define and execute an influencer strategy. In doing so, you smartly spot opportunities to capture share of mind through relevant channels (e.g. Twitter, Podcasts, Events etc). You’ll carefully craft and articulate stories and create meaningful content for our network of influencers, earned and social media.
  • Global PR Execution - You manage Backbase’s day-to-day Global PR process, working with PR agencies and media, and coordinate global press activities with Backbase leadership, customers and partners. You work with and empower the regional Field Marketers as well as their PR agencies (across different time zones) to develop compelling stories and narratives aligned to key milestones. In all of these activities, you’re the
  • gatekeeper of the Backbase narrative and consistently ensure a strong point of view that sets Backbase apart.
  • Internal Communications - You will take ownership and drive the Internal Communications function across the Backbase organization to the next level. In doing so you will work intimately with leadership to deliver the best message to the right audience internally, which includes supporting internal milestone events such as our regular Townhalls and leadership events.
  • apply now

    REASONS TO 
    JOIN BACKBASE

    develop yourself

    Join one of the knowledge-sharing breakfasts to discover more or come to a guild meeting to share ideas.

    a global community

    With 60+ nationalities working side-by-side in 9 offices around the world, Backbase is a place where you can work on projects with people from all over the world.

    pride and fun

    We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

    schreenshot, backbase
    screenshot mobile, backbase
    screenshot, mobile, backbase

    trusted by
    leading banks

    We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.

    abn amro, backbase royal bank canada logo, backbase hsbc logo, backbase

    join us to
    reach our
    moonshot

    This is the place you need to be… We want to know you and your skills.

    Application form

    you shape
    the future 

    STRATEGY & PROPOSITIONS

    We are an Agile team made of digital-savvies who think and act like entrepreneurs.  In everything we do, we have a strong attention to detail and an eye for quality while translating stories into ready-to-use deliverables.

    Our development team is focused on building platforms which allow seamless digital acceleration for banks all around the globe. When we say seamless experience, we mean a combination of beauty and intelligence for our customers, the banks, as well as its own customers.

    team challenge

    STRATEGY & PROPOSITIONS

    We dare to reach for the stars. Together, we make the Backbase product shine. We see opportunities and push the limits to make it happen.  This involves a great deal of entrepreneurialism, curiosity, and courage. We need to look into new concepts and be on top of trends in order to provide highly-relevant solutions for our customers. What’s in it for you? You get to bring new ideas to the table and drive the whole Backbase proposition in a new direction. 

    innovate

    Are you ready to innovate? Be a pioneer. Look into new concepts, ideas, and patterns. Bring them to life in the form of prototypes that will be tested with real clients.

    ahead of tech

    Work with new tools, technologies (SwiftUI, Combine) and environments in beta testing to make sure our apps run smoothly once launched.

    smart minds

    You get to work closely together in a small cross-functional team of talented people. Take ownership and overcome big challenges with the brightest minds in the industry.

    shape the product

    Your ideas will move Backbase proposition forward and will create a vision for the future of banking.

    strategy & propositions, employees, backbase
    strategy & propositions, beer, employees, backbase

    find your next job
    at Backbase

    Location

    • Amsterdam 73
    • Atlanta 13
    • Bangalore 1
    • Boise 6
    • Bristol 10
    • Buenos Aires 1
    • Cardiff 18
    • Dubai 2
    • Frankfurt 5
    • Hyderabad 2
    • Johannesburg 1
    • Krakow 18
    • London 2
    • Melbourne 3
    • Mexico City 14
    • Princeton 2
    • Providence 1
    • Singapore 10
    • Tokyo 4
    • Toronto 10
    • Utrecht 2
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    Director PR & Communications

    the bicycle capital
    of the world

    BACKBASE IN AMSTERDAM

    Where it all began! Two guys, our founder Jouk and his partner, set out on a mission “to make the internet more beautiful”. Fast-forward 16 years, our offices in Amsterdam are home to over 480 people. The Amsterdam HQ is the largest of our offices and boasts an international mix of talented people. Working in software engineering, sales, marketing, academy or business support, we have a great team that’s driving our growth.

    Located in Amsterdam-Oost (East), our EMEA HQ offices are a stone’s throw away from the beautiful Tropenmuseum, the Amsterdam Royal Zoo and famous windmill brewery Brouwerij ‘t IJ. Famous for its breathtaking architecture, canals, and over 881,000 bikes,  Amsterdam is a city that’s easy to fall in love with.

    #international

    CULTURE

    Our Amsterdam office is home to people from all over the world working in small, lean teams. Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

    With graffiti of Marilyn Monroe and Pulp Fiction stars John Travolta, and Samuel L. Jackson looking cool on our walls, you can probably guess that we love entertainment. From games nights and parties to boat rides and Dj gigs – you name it, we have it.

    lunch

    Free, healthy lunches every day. Plus snacks and drinks.

    social

    Friday parties every month. Office boat you can use with your team.

    health

    Discounted gym membership through our corporate fitness plan.

    training budget

    Specific budget for your personal development.

    referral

    Referral bonus incentive for bringing the best talent.

    clothing

    You can wear clothes you feel comfortable in.

    high spec equipment

    We provide all employees with high-spec Macs and tech set up.

    well-being

    Access to the premium Headspace app.

    find your next job
    at Backbase

    Location

    • Amsterdam 62
    • Atlanta 10
    • Berlin 1
    • Boise 7
    • Bristol 11
    • Cardiff 16
    • Frankfurt 2
    • Guadalajara 3
    • Hyderabad 15
    • Krakow 20
    • Kuala Lumpur 1
    • London 15
    • manila 1
    • Melbourne 1
    • Mexico City 16
    • Milan 1
    • Singapore 7
    • Sydney 2
    • Tokyo 4
    • Toronto 7
    • Utrecht 3
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    curious

    OUR VALUES

    We explore new routes. We don’t shy away from being critical of ourselves, our products and our industry. We are open, direct and always questioning the status quo; to keep on learning and keep ourselves and others on their toes.

    can do

    OUR VALUES

    No matter the challenge, we use our creative minds to find ways to make things happen. We are ambitious to be the best in class in the industry. Raising the bar. Pushing each other’s limits to bring out our best. We are determined & pragmatic. No Fluff. Just Stuff.

    entrepreneurial

    OUR VALUES

    We solve hard problems and look for new opportunities for growth. We inspire. We mobilize the right talent to succeed in our mission. We persevere where others would give up. We feel proud when our vision comes true.

    craftspeople

    OUR VALUES

    We are a company of builders, designers, makers, and doers, always open to learn and improve, shaping the future of banking together with our customers. We ask for feedback and constantly seek insights that make us better.

    together

    OUR VALUES

    We are strong. We come from all over the world and embrace diversity. We believe in open dialogue among a small team of people who trust one another, who are focused outside themselves. This way we create shared consciousness and shared authorship of ideas that no single person could have arrived at independently.

    curious
    can do
    entrepreneurial
    craftspeople
    together

    be the one
    we're looking for!

    apply now

    Director PR & Communications

    you applied
    what now?

    APPLICATION PROCESS

    Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at [email protected].

    Let’s Connect

    Your application just landed on our desk and one of the recruiters will get back to you as soon as possible.

    Let’s Meet

    Let’s find out how you and Backbase can work together. We’ll call you for an open discussion, so feel free to ask any questions that you might have.

    Let’s DeepDive

    The next step in your journey is to meet us in person. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or a technical test. Again, the process differs per role, your Recruiter will tell you all about it.

    Welcome to the family!

    It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.

    recruiter

    MEET Stepan Starunchak

    be the one
    we're looking for!

    apply now

    Director PR & Communications

    find your next job
    like Director PR & Communications

    Location

    • Amsterdam 72
    • Atlanta 16
    • Berlin 1
    • Boise 6
    • Bristol 8
    • Cardiff 14
    • Frankfurt 2
    • Guadalajara 2
    • Hanoi 2
    • Hyderabad 18
    • Krakow 21
    • Kuala Lumpur 1
    • London 12
    • Manila 1
    • Melbourne 1
    • Mexico City 10
    • Milan 1
    • Princeton 1
    • riyadh 1
    • Singapore 7
    • Sydney 1
    • Tokyo 4
    • Toronto 8
    • Utrecht 3
    radar, backbase

    Job radar

    No luck finding your job?
    Set up your personal job radar

    be the one
    we're looking for!

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    Director PR & Communications

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