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Netherlands

Amsterdam Utrecht

Poland

Krakow

United Kingdom

Bristol Cardiff London
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North America

Canada

Toronto
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Asia

Singapore

Singapore

India

Hyderabad
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Middle East

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Dubai
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Design Consultant – (UX/UI)

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JOB FUNCTIONS

As a UX Consultant, you’ll be helping our customers in the EMEA region. You’ll be joining a team of UX ambassadors and the wider design community within Backbase. There are numerous moments to connect, share, learn and collaborate with designers across the organisation where our relationships go beyond the work environment.
  • You have 5+ years’ experience in Service/UX/UI design for mobile/web applications, digital products and design systems (SaaS experience a plus);
  • You have a degree in Digital Design, Social Sciences, HCI, Interaction Design or similar areas (Master’s degree a plus);
  • You have an affinity in facilitating (UX) workshops and have the ability to present and validate design decisions;
  • You have an experience in working with complex information and interactions (e.g. forms, data, workflows);
  • You have proficient in Design and workshop tools (e.g. Figma, InVision, Miro, etc.);
  • You work in Agile environments throughout the software development lifecycle;
  • You have strong collaboration and teamwork experience, but you also have the ability to work on your own with minimal information;
  • You take initiative, exude humility and are driven by curiosity;
  • You have an excellent communication and presentation skills in English (native or fluent);
  • You have the ability to travel when required;
  • You have a strong online portfolio demonstrating your work, available via your resume.
More about this opening
Working at Backbase means continually learning how to best serve our customers all across the globe. We are involved in all aspects of the software development lifecycle, and each customer presents us with unique challenges when it comes to requirements, aspirations, and limitations. It is our job and pride to ensure that their digital transformation needs are met in an elegant, sustainable manner.
Roberto Fajardo
Roberto Fajardo Technical Director, EMEA Hub
To me, working at Backbase is all about freedom – the freedom to explore, to innovate, to create. It’s about personal and professional flexibility to try new things and meet new people.
Brad Miller
Brad Miller Business Analyst, US Hub
Working at Backbase keeps me motivated all the time in learning new things in the mobile world. The architecture of the projects, the components, the way the widgets are built, everything excites me.
Mahesh Venkat
Mahesh Venkat Senior Android Engineer, US Hub
The migration of AIB from CXP5 to CX6 has been a good challenge. The knowledge was with people, not in documents. So we had to chase and collaborate with different people and often figure things out ourselves. On the other hand, we had pressure from the client, and the deadline was tight. It made me feel alive!
Isuert Mjalti
Isuert Mjalti Frontend Engineer, EMEA Hub
Working in Backbase gave me the right balance between work and life, customization and out-of-the-box, specific and re-usable solutions, easy and tough clients. It is from this mix that I get inspiration for my daily activities.
Raffaele Briganti
Raffaele Briganti Senior Solution Architect, EMEA Hub
    The Backbase community of individuals is a tireless, driven group that, simply put, gets things done.
Marc Corbett
Marc Corbett Senior UX Designer, US Hub
I get to do way more than sit behind the computer and code. My work also includes going onsite to clients, presenting and explaining the benefits of our product, working with developers from all over the world.
Gerardo Cauich Lemus
Gerardo Cauich Lemus Backend Engineer, EMEA Hub

trust me,
it's my job

THE JOB AT BACKBASE

Being on the front lines, facing customers, you will not only represent best practice CX/UX and User Research in customer engagements, but will also have the unique opportunity to gather first-hand knowledge from banks and their customers on how they use our products, in turn feeding this knowledge back into R&D.

Your user experience design skills are spot on. You are confident in the design decisions you make; which are informed by data, customer input, user input and your natural talent in design as a whole. As this role also relies quite heavily on your consulting skills, you will discover opportunities to engage with a wide variety of customers from around the region. This is where your communication skills will shine and where you collaboratively, with your team, find solutions to all the challenges that come with software development and where you are unafraid of going into uncharted creative territories.

You advise customers on all aspects of Customer Experience from branding and visual design to experience design and information architecture. Beyond your design knowledge, your broader understanding of the dynamics of building and releasing software on a large scale will help you as you navigate conversations with your team and customers. apply now

REASONS TO 
JOIN BACKBASE

develop yourself

Join one of the knowledge-sharing breakfasts to discover more or come to a guild meeting to share ideas.

a global community

With 60+ nationalities working side-by-side in 9 offices around the world, Backbase is a place where you can work on projects with people from all over the world.

pride and fun

We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

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trusted by
leading banks

We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.

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join us to
reach our
moonshot

This is the place you need to be… We want to know you and your skills.

Application form

you bring it
home

PRODUCT IMPLEMENTATION

We run the show by making sure our product is implemented successfully for our customers. We provide expertise and solutions on how to enforce the Backbase platform and how to solve problems when and where it’s needed. We jump on a plane, consult, advise and get the job done. 

team challenge

PRODUCT IMPLEMENTATION

Helping leading financial institutions make a smooth transition to the digital space is not an easy task. We need to be experts in the field and know our product inside and out.  Working together is key – both with our global team as with our clients. It’s not easy and not perfect, but it’s our secret to overcoming challenges and delivering our digital-first agenda. High pressure with lots of changes and great rewards in return!

travel the world

Jumping on the next plane and exploring the world is a big part of this job. Expect to earn a platinum frequent flyer card fast.

learn by doing

Hands-on from week one,  driving our customers to success. You learn fast, super fast. No worries, we are here to support you on this journey.

variety of projects

Don’t worry about getting bored. Working on the implementation process for different clients means you get to shift gears often and fast.

fun

Mauritius, Hong Kong or Australia. Travel with your colleagues and build real friendships while being onsite with clients.   

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at Backbase

Location

  • Amsterdam 56
  • Atlanta 23
  • Berlin 1
  • Boise 4
  • Bristol 8
  • Cardiff 14
  • Dubai 1
  • Frankfurt 4
  • Hyderabad 13
  • Johannesburg 1
  • Krakow 23
  • London 5
  • Melbourne 2
  • Mexico City 12
  • Milan 1
  • Munich 1
  • Princeton 1
  • Providence 1
  • Singapore 10
  • Sydney 2
  • Tokyo 5
  • Toronto 4
  • Utrecht 1
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Design Consultant – (UX/UI)

the bicycle capital
of the world

BACKBASE IN AMSTERDAM

Where it all began! Two guys, our founder Jouk and his partner, set out on a mission “to make the internet more beautiful”. Fast-forward 16 years, our offices in Amsterdam are home to over 480 people. The Amsterdam HQ is the largest of our offices and boasts an international mix of talented people. Working in software engineering, sales, marketing, academy or business support, we have a great team that’s driving our growth.

Located in Amsterdam-Oost (East), our EMEA HQ offices are a stone’s throw away from the beautiful Tropenmuseum, the Amsterdam Royal Zoo and famous windmill brewery Brouwerij ‘t IJ. Famous for its breathtaking architecture, canals, and over 881,000 bikes,  Amsterdam is a city that’s easy to fall in love with.

#international

CULTURE

Our Amsterdam office is home to people from all over the world working in small, lean teams. Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

With graffiti of Marilyn Monroe and Pulp Fiction stars John Travolta, and Samuel L. Jackson looking cool on our walls, you can probably guess that we love entertainment. From games nights and parties to boat rides and Dj gigs – you name it, we have it.

lunch

Free, healthy lunches every day. Plus snacks and drinks.

social

Friday parties every month. Office boat you can use with your team.

health

Discounted gym membership through our corporate fitness plan.

training budget

Specific budget for your personal development.

referral

Referral bonus incentive for bringing the best talent.

clothing

You can wear clothes you feel comfortable in.

high spec equipment

We provide all employees with high-spec Macs and tech set up.

well-being

Access to the premium Headspace app.

find your next job
at Backbase

Location

  • Amsterdam 62
  • Atlanta 10
  • Berlin 1
  • Boise 7
  • Bristol 11
  • Cardiff 16
  • Frankfurt 2
  • Guadalajara 3
  • Hyderabad 15
  • Krakow 20
  • Kuala Lumpur 1
  • London 15
  • manila 1
  • Melbourne 1
  • Mexico City 16
  • Milan 1
  • Singapore 7
  • Sydney 2
  • Tokyo 4
  • Toronto 7
  • Utrecht 3
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curious

OUR VALUES

We explore new routes. We don’t shy away from being critical of ourselves, our products and our industry. We are open, direct and always questioning the status quo; to keep on learning and keep ourselves and others on their toes.

can do

OUR VALUES

No matter the challenge, we use our creative minds to find ways to make things happen. We are ambitious to be the best in class in the industry. Raising the bar. Pushing each other’s limits to bring out our best. We are determined & pragmatic. No Fluff. Just Stuff.

entrepreneurial

OUR VALUES

We solve hard problems and look for new opportunities for growth. We inspire. We mobilize the right talent to succeed in our mission. We persevere where others would give up. We feel proud when our vision comes true.

craftspeople

OUR VALUES

We are a company of builders, designers, makers, and doers, always open to learn and improve, shaping the future of banking together with our customers. We ask for feedback and constantly seek insights that make us better.

together

OUR VALUES

We are strong. We come from all over the world and embrace diversity. We believe in open dialogue among a small team of people who trust one another, who are focused outside themselves. This way we create shared consciousness and shared authorship of ideas that no single person could have arrived at independently.

curious
can do
entrepreneurial
craftspeople
together

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we're looking for!

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Design Consultant – (UX/UI)

you applied
what now?

APPLICATION PROCESS

Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at [email protected]backbase.com.

Let’s Connect

Your application just landed on our desk and one of the recruiters will get back to you as soon as possible.

Let’s Meet

Let’s find out how you and Backbase can work together. We’ll call you for an open discussion, so feel free to ask any questions that you might have.

Let’s DeepDive

The next step in your journey is to meet us in person. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or a technical test. Again, the process differs per role, your Recruiter will tell you all about it.

Welcome to the family!

It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.

recruiter

MEET Miklos

be the one
we're looking for!

apply now

Design Consultant – (UX/UI)

find your next job
like Design Consultant – (UX/UI)

Location

  • Amsterdam 81
  • Atlanta 17
  • Boise 5
  • Bristol 5
  • Cardiff 10
  • Dubai 1
  • Frankfurt 3
  • Guadalajara 7
  • Hyderabad 13
  • jakarta 1
  • Krakow 18
  • Kuala Lumpur 1
  • London 11
  • Manila 2
  • Melbourne 1
  • Mexico City 12
  • Milan 1
  • Princeton 1
  • Singapore 10
  • Sydney 3
  • Tokyo 2
  • Toronto 10
  • Utrecht 1
radar, backbase

Job radar

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Set up your personal job radar

be the one
we're looking for!

apply now

Design Consultant – (UX/UI)

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