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Compliance Officer

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Working with the world’s fastest growing and multiple award winning SaaS Fintech in Engagement Banking, this is an exciting role that allows for career growth and development in the area of Compliance. You will play a pivotal part in developing this role and influencing a culture of Compliance across Backbase.
Based in Krakow, Poland, you will report directly to the Compliance Director in our Amsterdam HQ and assume day-to-day management of a wide range of Compliance activities and implementation initiatives. You are going to be working within a Compliance team to identify, prioritize and roll-out key compliance & risk initiatives.
    You are a passionate and agile individual that when faced with hard work can attack that work with a positive and energetic “Can Do” attitude. You are a curious person by nature and you are keen to understand the products and services of Backbase and the world it is operating in when performing your job. You can manage multiple initiatives concurrently,
    You bring
  • 10 years of relevant working experience in the practical implementation of global Risk & Compliance programmes, ideally in a software development and cloud computing organization;
  • Good working knowledge of global laws and regulations relating to Integrity & Compliance risks including bribery, corruption, fraud, and sanctions as well as IT Security and data protection risks;
  • Knowledge of EU/US legislation & regulation of the Financial Sector is a major plus;
  • Experience in Information Security and Privacy Standards (ISO 27001, ISO 27701);
  • Experience with Cloud Security Standards (ISO 27017,ISO 27018, MTCS SS 584:2020, CSA STAR);
  • Good knowledge of GDPR and other privacy laws;
  • Strong and effective stakeholder management both internal and external to your organisation;
  • Excellent communication project management and organisational skills;
  • Knowledge and understanding is preferred on Agile/Scrum/LEAN/SDLC working methods;
  • Having knowledge/experience in the area of PCI/DSS compliance is a major plus;
  • Solid spoken and written command of the English language;
  • Professional certifications such as CIPP, CISA, CISSP, CRISC or other relevant certifications.

  • Don’t meet every single requirement? At Backbase we are dedicated to building a diverse, inclusive and authentic workplace. So if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in this job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
    Backbase is the fastest-growing front-runner in Engagement Banking software and is experiencing explosive growth in high margin revenue, customer acquisition and headcount. To illustrate - headcount has grown from 50 to 2,050 people (1,000+ hired in the last 12 months), with offices worldwide and partnering with over 150+ global banks, transforming customer experience for 70+ million customers.
    Backbase has bootstrapped itself into a profitable and debt free company, it recently (June 2022) took growth equity of $128m from a specialist US PE firm which resulted in a $2.6bn valuation
    All revenue has gone back into growth. How many other companies or FinTechs can claim this? This is a clue to how different Backbase is. (2022)
More about this opening
You’ll always have the opportunity to get out of your comfort zone, wear different hats and challenge yourself
Mohamed Hamed
Mohamed Hamed iOS Engineer, EMEA Hub
What excites me most about working at Backbase is understanding the diverse needs of our customers and working with the team to solve them within the real-world constraints.
Grace Brady
Grace Brady Product Owner, EMEA Hub

trust me,
it's my job


  • Liaise with other teams and business owners across the organisation like IT Security, Legal and Delivery/Project teams ensuring product & tech roadmaps, managing key milestones;
  • Advise and support the Customer facing business functions and respond to ad-hoc compliance requests;
  • Support ongoing efforts to transition further into our Cloud delivery programme with a clear focus on Information Security and Privacy Standards being applied;
  • Maintain and enhance the design, implementation and operating effectiveness of processes and controls of the compliance program to ensure Backbase Managed Services successfully achieves, amongst others, a SOC 2 Type II attestation and PCI DSS compliance;
  • Act as the SME within the Managed Services function for compliance aspects and assist when needed with RFP and vendor assessment responses in relation to Managed Services.
  • Further develop and maintain the Compliance training programme, coordinating with the Backbase Academy, track and monitor mandatory training to determine effectiveness;
  • Perform triage on reported Compliance concerns and follow-up or investigate;
  • Contribute to setting up the Risk function in the Customer facing departments and support IT project managers performing related obligations;
  • As a contributing member of the IT Security Committee, you will be involved in risk mitigation decisions and deliverables;
  • Maintain Compliance policies and support the Compliance team with the revision of the policy framework;
  • Promote the effective use of tooling and of control frameworks (Information Security Management System) to ensure that Compliance risks are appropriately managed;
  • Keep up with industry, information security and regulatory changes. Monitor alignment of the compliance program with these changes and Backbase’s business strategy and objectives.
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    develop yourself

    Join one of the knowledge-sharing breakfasts, a guild meeting, work on your personal development plan and make use of our training budget.

    a global community

    With 70+ nationalities working side-by-side in 14 offices around the world, Backbase is a place where you can work on global projects.

    pride and fun

    We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

    hybrid work model

    We enjoy the perks of working from home and in person. We also contribute towards your ergonomic home office space.

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    you support Backbase,


    We’re a big department! We’re Recruitment and HR hiring the talents globally and making sure you feel part of the Backbase family. We’re Office Management and ICT making sure we have the best working environment.  We’re Finance, Legal and Compliance providing proper support for our business to expand.

    team challenge


    We all come together to help the business make the smartest decisions and to create a great work experience for everyone at Backbase.  You measure, asses, automate and drive forward – in short – help our employees with any obstacles they might have along the way. Working together with global offices daily is not always easy. You are constantly on top of the game facilitating the rapid growth of Backbase. From a vendor invoice to contract with a new client, from onboarding of the new hires to opening a new hub. 900 employees, more than 10 locations, and over 100 clients means there’s no time to get bored.


    You will have plenty of space to identify improvements and act upon it. If you are a curious and proactive type – you’d love it!

    big responsibility

    You will work on projects that make a difference with a true share of autonomy and trust.

    problem solvers

    There’s no issue that you can’t solve! Nothing is impossible and you know it too!

    partners in growth

    You will work hand in hand with departments across Backbase to ensure smooth execution of strategic goals.

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    Compliance Officer

    City of Culture


    At our new Business Development Center in Krakow – the heart of Backbase Poland – the best traits of our global and diverse culture come together. Here, our international R&D and Customer Success departments continuously work together to share ideas, remove barriers and strengthen our path forward. As craftspeople, we’ve built an internal culture that’s designed to help you succeed. Together with some of the greatest minds in the business, you’ll have the freedom to experiment and further develop your ideas – becoming an essential part of our business and truly making a difference. Hurry up and find us in the High5ive building in the business center of Krakow, before we make the move to a bigger location due to rapid growth!



    Small in numbers, for now, our Krakow office has what you would call ‘a cool startup vibe’ where everyone gets to share their ideas, whether in the standups or in our chillout parties.



    Private health insurance for you and your family members.

    training budget

    Specific budget for your personal development.


    Access to the premium Headspace app.


    Referral bonus incentive for bringing the best talent.


    You can wear clothes you feel comfortable in.

    high spec equipment

    We provide all employees with high-spec Macs and tech set up.


    Online party each month during the pandemic.

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    We explore new routes. We don’t shy away from being critical of ourselves, our products and our industry. We are open, direct and always questioning the status quo; to keep on learning and keep ourselves and others on their toes.

    can do


    No matter the challenge, we use our creative minds to find ways to make things happen. We are ambitious to be the best in class in the industry. Raising the bar. Pushing each other’s limits to bring out our best. We are determined & pragmatic. No Fluff. Just Stuff.



    We solve hard problems and look for new opportunities for growth. We inspire. We mobilize the right talent to succeed in our mission. We persevere where others would give up. We feel proud when our vision comes true.



    We are a company of builders, designers, makers, and doers, always open to learn and improve, shaping the future of banking together with our customers. We ask for feedback and constantly seek insights that make us better.



    We are strong. We come from all over the world and embrace diversity. We believe in open dialogue among a small team of people who trust one another, who are focused outside themselves. This way we create shared consciousness and shared authorship of ideas that no single person could have arrived at independently.

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    Compliance Officer

    you applied
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    Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at [email protected].

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    Let’s DeepDive

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    Welcome to the family!

    It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.


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    • Amsterdam 65
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