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Business Consultant Digital Lending

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JOB FUNCTIONS

The Business Consultant for Digital Lending is part of the Global Customer Success (CS) team. CS is a group of highly motivated specialists with specific skills and experiences required to make each engagement a success. Most of the time we are engaged in implementing the Backbase product at our globally located customers, which means we operate in a high paced, high reward environment!
  • You have 5+ years of work experience in a digital lending environment;
  • You have experience in Banking, financial services;
  • You have experience in Software development environments;
  • You have excellent communication skills in English;
  • Act as a trusted consultant to our clients and implementation partners;
  • Presenting findings and recommendations to customers.
  • You have a University degree in Business, Engineering or similar:
  • You have knowledge of retail lending, auto lending, mortgages, unsecured and secured business lending, and basic knowledge of related financial products;
  • You will be the lending domain expert within the CS organization;
  • You understand key lending concepts and have experience configuring financial ratios, credit risk scorecards, collateral information, approval, portfolio management, collections, and write-off workflows.
  • You will guide our customers, combining your product knowledge and domain knowledge to the best outcome of the implementation;
  • You actively collaborate with our R&D department, acting as stakeholder in the prioritization of our Lending roadmap.
  • You solve complex problems; takes a new perspective on existing solutions;
  • You work independently, with guidance in only the most complex situations;
  • You are accountable for the Lending Collaterals in CS ;
  • You are able to collaborate with 3rd parties/external vendors;
  • You have an In-depth knowledge of the financial industry, competing products, and new developments
More about this opening
Working at Backbase means continually learning how to best serve our customers all across the globe. We are involved in all aspects of the software development lifecycle, and each customer presents us with unique challenges when it comes to requirements, aspirations, and limitations. It is our job and pride to ensure that their digital transformation needs are met in an elegant, sustainable manner.
Roberto Fajardo
Roberto Fajardo Technical Director, EMEA Hub
To me, working at Backbase is all about freedom – the freedom to explore, to innovate, to create. It’s about personal and professional flexibility to try new things and meet new people.
Brad Miller
Brad Miller Business Analyst, US Hub
Working at Backbase keeps me motivated all the time in learning new things in the mobile world. The architecture of the projects, the components, the way the widgets are built, everything excites me.
Mahesh Venkat
Mahesh Venkat Senior Android Engineer, US Hub
The migration of AIB from CXP5 to CX6 has been a good challenge. The knowledge was with people, not in documents. So we had to chase and collaborate with different people and often figure things out ourselves. On the other hand, we had pressure from the client, and the deadline was tight. It made me feel alive!
Isuert Mjalti
Isuert Mjalti Frontend Engineer, EMEA Hub
Working in Backbase gave me the right balance between work and life, customization and out-of-the-box, specific and re-usable solutions, easy and tough clients. It is from this mix that I get inspiration for my daily activities.
Raffaele Briganti
Raffaele Briganti Senior Solution Architect, EMEA Hub
    The Backbase community of individuals is a tireless, driven group that, simply put, gets things done.
Marc Corbett
Marc Corbett Senior UX Designer, US Hub
I get to do way more than sit behind the computer and code. My work also includes going onsite to clients, presenting and explaining the benefits of our product, working with developers from all over the world.
Gerardo Cauich Lemus
Gerardo Cauich Lemus Backend Engineer, EMEA Hub

trust me,
it's my job

THE JOB AT BACKBASE

As a Business Consultant for Digital Lending your domain knowledge, combined with your Backbase Product knowledge and consulting skills will accelerate the implementation of the customer of the Backbase product.

With Backbase Digital lending we facilitate fast loan applications to help customers meet their personal growth needs with eKYC, AML, e-Signature and credit scores.

We help banks to seamlessly onboard new customers, gain a true 360 degrees customer view, approve loans faster, monitor and manage credit risk across multiple lines of business and channels on a single platform.

You are the trusted advisor to the customer, being able to have accurate conversations on the domain and constantly providing feedback towards our R&D department for providing feedback.

Our CS consultants have the professional and personal skills required to develop, teach, support, and lead teams towards successfully delivering our enterprise solutions. Since our clients are based in all continents you must be comfortable to work with clients ranging in background, economic status and experience.

Since the Backbase employees come from 70+ different nationalities you are also comfortable to work in a highly diversified team. Flexibility about work location and willingness to travel abroad.

Internally you will be the guiding light for the implementation organization on Digital lending, continuously improving the materials and sharing knowledge on your domain with the core teams at the heart of our implementations.

You lead by example, define our way of working and our path to success. You take on the expert role in all topics related to our products. As a Business Consultant Digital Lending, you will be an important part of recruiting new team members, by being a key stakeholder in recruitment, doing final interviews, and proactively reaching out and expanding our teams. apply now

REASONS TO 
JOIN BACKBASE

develop yourself

Join one of the knowledge-sharing breakfasts, a guild meeting, work on your personal development plan and make use of our training budget.

a global community

With 70+ nationalities working side-by-side in 14 offices around the world, Backbase is a place where you can work on global projects.

pride and fun

We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

hybrid work model

We enjoy the perks of working from home and in person. We also contribute towards your ergonomic home office space.

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trusted by
leading banks

We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.

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join us to
reach our
moonshot

This is the place you need to be… We want to know you and your skills.

Application form

you bring it
home

PRODUCT IMPLEMENTATION

We run the show by making sure our product is implemented successfully for our customers. We provide expertise and solutions on how to enforce the Backbase platform and how to solve problems when and where it’s needed. We jump on a plane, consult, advise and get the job done. 

team challenge

PRODUCT IMPLEMENTATION

Helping leading financial institutions make a smooth transition to the digital space is not an easy task. We need to be experts in the field and know our product inside and out.  Working together is key – both with our global team as with our clients. It’s not easy and not perfect, but it’s our secret to overcoming challenges and delivering our digital-first agenda. High pressure with lots of changes and great rewards in return!

travel the world

Jumping on the next plane and exploring the world is a big part of this job. Expect to earn a platinum frequent flyer card fast.

learn by doing

Hands-on from week one,  driving our customers to success. You learn fast, super fast. No worries, we are here to support you on this journey.

variety of projects

Don’t worry about getting bored. Working on the implementation process for different clients means you get to shift gears often and fast.

fun

Mauritius, Hong Kong or Australia. Travel with your colleagues and build real friendships while being onsite with clients.   

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at Backbase

Location

  • Amsterdam 56
  • Atlanta 23
  • Berlin 1
  • Boise 4
  • Bristol 8
  • Cardiff 14
  • Dubai 1
  • Frankfurt 4
  • Hyderabad 13
  • Johannesburg 1
  • Krakow 23
  • London 5
  • Melbourne 2
  • Mexico City 12
  • Milan 1
  • Munich 1
  • Princeton 1
  • Providence 1
  • Singapore 10
  • Sydney 2
  • Tokyo 5
  • Toronto 4
  • Utrecht 1
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Business Consultant Digital Lending

the bicycle capital
of the world

BACKBASE IN AMSTERDAM

Where it all began! Two guys, our founder Jouk and his partner, set out on a mission “to make the internet more beautiful”. Fast-forward 16 years, our offices in Amsterdam are home to over 480 people. The Amsterdam HQ is the largest of our offices and boasts an international mix of talented people. Working in software engineering, sales, marketing, academy or business support, we have a great team that’s driving our growth.

Located in Amsterdam-Oost (East), our EMEA HQ offices are a stone’s throw away from the beautiful Tropenmuseum, the Amsterdam Royal Zoo and famous windmill brewery Brouwerij ‘t IJ. Famous for its breathtaking architecture, canals, and over 881,000 bikes,  Amsterdam is a city that’s easy to fall in love with.

#international

CULTURE

Our Amsterdam office is home to people from all over the world working in small, lean teams. Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

With graffiti of Marilyn Monroe and Pulp Fiction stars John Travolta, and Samuel L. Jackson looking cool on our walls, you can probably guess that we love entertainment. From games nights and parties to boat rides and Dj gigs – you name it, we have it.

lunch

Free, healthy lunches every day. Plus snacks and drinks.

social

Friday parties every month. Office boat you can use with your team.

health

Discounted gym membership through our corporate fitness plan.

training budget

Specific budget for your personal development.

referral

Referral bonus incentive for bringing the best talent.

clothing

You can wear clothes you feel comfortable in.

high spec equipment

We provide all employees with high-spec Macs and tech set up.

well-being

Access to the premium Headspace app.

find your next job
at Backbase

Location

  • Amsterdam 62
  • Atlanta 10
  • Berlin 1
  • Boise 7
  • Bristol 11
  • Cardiff 16
  • Frankfurt 2
  • Guadalajara 3
  • Hyderabad 15
  • Krakow 20
  • Kuala Lumpur 1
  • London 15
  • manila 1
  • Melbourne 1
  • Mexico City 16
  • Milan 1
  • Singapore 7
  • Sydney 2
  • Tokyo 4
  • Toronto 7
  • Utrecht 3
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curious

OUR VALUES

We explore new routes. We don’t shy away from being critical of ourselves, our products and our industry. We are open, direct and always questioning the status quo; to keep on learning and keep ourselves and others on their toes.

can do

OUR VALUES

No matter the challenge, we use our creative minds to find ways to make things happen. We are ambitious to be the best in class in the industry. Raising the bar. Pushing each other’s limits to bring out our best. We are determined & pragmatic. No Fluff. Just Stuff.

entrepreneurial

OUR VALUES

We solve hard problems and look for new opportunities for growth. We inspire. We mobilize the right talent to succeed in our mission. We persevere where others would give up. We feel proud when our vision comes true.

craftspeople

OUR VALUES

We are a company of builders, designers, makers, and doers, always open to learn and improve, shaping the future of banking together with our customers. We ask for feedback and constantly seek insights that make us better.

together

OUR VALUES

We are strong. We come from all over the world and embrace diversity. We believe in open dialogue among a small team of people who trust one another, who are focused outside themselves. This way we create shared consciousness and shared authorship of ideas that no single person could have arrived at independently.

curious
can do
entrepreneurial
craftspeople
together

be the one
we're looking for!

apply now

Business Consultant Digital Lending

you applied
what now?

APPLICATION PROCESS

Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at [email protected].

Let’s Connect

Your application just landed on our desk and one of the recruiters will get back to you as soon as possible.

Let’s Meet

Let’s find out how you and Backbase can work together. We’ll call you for an open discussion, so feel free to ask any questions that you might have.

Let’s DeepDive

The next step in your journey is to meet us in person. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or a technical test. Again, the process differs per role, your Recruiter will tell you all about it.

Welcome to the family!

It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.

recruiter

MEETJason Matthews

be the one
we're looking for!

apply now

Business Consultant Digital Lending

find your next job
likeBusiness Consultant Digital Lending

Location

  • Amsterdam 64
  • Atlanta 6
  • Bogota 3
  • Boise 9
  • Bristol 2
  • Cardiff 3
  • Frankfurt 1
  • Guadalajara 10
  • Hanoi 1
  • Ho-Chi-Minh 2
  • hong-kong 1
  • Hyderabad 22
  • Johannesburg 3
  • Krakow 25
  • Kuala Lumpur 2
  • London 2
  • Melbourne 1
  • Mexico City 18
  • Milan 1
  • Princeton 4
  • riyadh 2
  • Sao Paulo 1
  • Singapore 10
  • Sydney 1
  • Toronto 1
  • Utrecht 1
radar, backbase

Job radar

No luck finding your job?
Set up your personal job radar

be the one
we're looking for!

apply now

Business Consultant Digital Lending

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