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Business Analyst

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JOB FUNCTIONS

As a Business Analyst, your goal is to capture essential requirements to help our clients realise their customer experience vision. You work closely with both our clients and development/SCRUM teams. Our customers and implementation partners see you as a trusted consultant. You analyse, capture and prioritise client requirements for new client experience initiatives. You perform business process gap analysis and write user stories. You run small-size product research inceptions and contribute to sprint planning. Every project has its own set of unique challenges that must be overcome, and you think and react quickly to find solutions that work for everyone and communicate effectively.
  • You have 2-5 years of experience as a Business Analyst in the software development company;
  • You have Bachelor’ degree in Business, Software Engineering or similar;
  • You have Excellent English language skills, written and spoken;p
  • Experience in a banking domain is a plus.
More about this opening
In Backbase, I learn something new every single day. Working on Service SDK is challenging but exciting at the same time. Backbase is definitely a place to be if you want to constantly evolve and grow as a professional.
Allie Ward
Allie Ward Senior QA Engineer, UK Hub
I’m a huge fan of diversity at Backbase. I love the freedom and ownership opportunities at work. I’m proud of the new solution that we are building. We had a simple idea and the solution that I’ve proposed is the one that we are working on.
Hari Vignesh
Hari Vignesh Android Engineer, EMEA Hub
What excites me most about working at Backbase is understanding the diverse needs of our customers and working with the team to solve them within the real-world constraints.
Grace Brady
Grace Brady Product Owner, EMEA Hub
Call me crazy but I love my job. I get paid to work on puzzles with my friends, play pool and learn new tech.
Patrick Newcombe
Patrick Newcombe Senior Full Stack Engineer, UK Hub
The biggest challenge I overcame with my team was creating an entirely new mobile product from scratch, aligning an entirely new team with people from very different backgrounds and creating a way of working which has the DNA of Backbase in it.
Harneek Singh
Harneek Singh Senior QA Engineer, EMEA Hub
Bringing a mobile-first approach to an industry with brick and mortar companies is not about the solutions or products you deliver but about that mentor-mentee relationship you develop with them along the way.
Tibor Beke
Tibor Beke Android Engineer, EMEA Hub

trust me,
it's my job

THE JOB AT BACKBASE

Scope of role:
  • You support up to two teams as a Business Analyst acting as a trusted partner for the team and actively support product owners;

  • Stakeholder Management:
  • You will partner with product and software architects, UX researchers and designers, product owners, and engineers;
  • Critical Thinking & Analytical Skills:
  • You understand information without guidance
  • You can demonstrate the ability to make high-level connections between concepts and ideas;
  • You understand client requirements, translate them into lower-level functional pieces and carry out gap analyses with regards to the Backbase product;

  • Technical Writing:
  • You have the ability to write and organize user stories and epics with correct formatting, with limited guidance
  • You can demonstrate ability to work with others on creating user stories and epics and teach proper formatting of both.
  • apply now

    REASONS TO 
    JOIN BACKBASE

    develop yourself

    Join one of the knowledge-sharing breakfasts to discover more or come to a guild meeting to share ideas.

    a global community

    With 60+ nationalities working side-by-side in 9 offices around the world, Backbase is a place where you can work on projects with people from all over the world.

    pride and fun

    We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

    schreenshot, backbase
    screenshot mobile, backbase
    screenshot, mobile, backbase

    trusted by
    leading banks

    We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.

    abn amro, backbase royal bank canada logo, backbase hsbc logo, backbase

    join us to
    reach our
    moonshot

    This is the place you need to be… We want to know you and your skills.

    Application form

    you build it,
    you run IT

    PRODUCT DEVELOPMENT

    Our code lines translate into developments and features that make banking easier for 100+ million users around the globe. We’re building a product that gives financial institutions digital speed and flexibility, and empowers end-users to fully control their finances on any device, 24/7.

    team challenge

    PRODUCT DEVELOPMENT

    The pressure to keep our platform safe, secure, adaptable and integrated with hundreds of core systems is a big challenge. That’s why we work in small, cross-functional teams to build capabilities fast and meet the needs of our clients globally. We’re building a spaceship in mid-air, so expect to feel comfortable with being uncomfortable at all times. Your reward: a mark on a product used by millions.

    your impact

    Your code influences the way millions of people experience banking every day around the world.

    latest technology

    If we talk frontend – we talk Angular. If we talk backend – it’s Java. Mobile? Kotlin and Swift, of course.

    hands-on learning

    You’ll constantly need to reinvent yourself to stay relevant. If you are hungry to learn and ready to explore different ways – this is the place to be.

    smart heads

    You will get to work with the smartest people in the industry. We constantly challenge each other.

    it must be true

    if they say it

    [email protected]

    Backbase people are much more than their job titles. Just like a family, we bring every part of ourselves to work each day. Meet people who build software that gives financial institutions digital speed and flexibility and empowers millions of end-users every day.

    all stories

    backbase amsterdam, working employees
    product development, employees, backbase
    employees backbase, beach

    find your next job
    at Backbase

    Location

    • Amsterdam 73
    • Atlanta 13
    • Bangalore 1
    • Boise 6
    • Bristol 10
    • Buenos Aires 1
    • Cardiff 18
    • Dubai 2
    • Frankfurt 5
    • Hyderabad 2
    • Johannesburg 1
    • Krakow 18
    • London 2
    • Melbourne 3
    • Mexico City 14
    • Princeton 2
    • Providence 1
    • Singapore 10
    • Tokyo 4
    • Toronto 10
    • Utrecht 2
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    Business Analyst

    European City of Culture

    BACKBASE IN KRAKOW

    At our new Business Development Center in Krakow – the heart of Backbase Poland – the best traits of our global and diverse culture come together. Here, our international R&D and Customer Success departments continuously work together to share ideas, remove barriers and strengthen our path forward. As craftspeople, we’ve built an internal culture that’s designed to help you succeed. Together with some of the greatest minds in the business, you’ll have the freedom to experiment and further develop your ideas – becoming an essential part of our business and truly make a difference. Hurry up and find us in the Astris building in the business center of Krakow, before we make the move to a bigger location due to rapid growth!

    #startupvibe

    CULTURE

    Small in numbers, for now, our Krakow office has what you would call ‘a cool startup vibe’ where everyone gets to share their ideas, whether in the standups or in our chillout parties.

     

    insurance

    Private health insurance for you and your family members.

    training budget

    Specific budget for your personal development.

    health

    Access to the premium Headspace app.

    referral

    Referral bonus incentive for bringing the best talent.

    clothing

    You can wear clothes you feel comfortable in.

    high spec equipment

    We provide all employees with high-spec Macs and tech set up.

    social

    Online party each month during the pandemic.

    find your next job
    at Backbase

    Location

    • Amsterdam 78
    • Atlanta 14
    • Boise 5
    • Bristol 5
    • Cardiff 14
    • Frankfurt 2
    • Guadalajara 8
    • Hanoi 2
    • Hyderabad 14
    • Krakow 18
    • Kuala Lumpur 1
    • London 9
    • Manila 2
    • Melbourne 1
    • Mexico City 14
    • Milan 1
    • Princeton 1
    • Singapore 6
    • Sydney 2
    • Tokyo 2
    • Toronto 10
    • Utrecht 2
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    curious

    OUR VALUES

    We explore new routes. We don’t shy away from being critical of ourselves, our products and our industry. We are open, direct and always questioning the status quo; to keep on learning and keep ourselves and others on their toes.

    can do

    OUR VALUES

    No matter the challenge, we use our creative minds to find ways to make things happen. We are ambitious to be the best in class in the industry. Raising the bar. Pushing each other’s limits to bring out our best. We are determined & pragmatic. No Fluff. Just Stuff.

    entrepreneurial

    OUR VALUES

    We solve hard problems and look for new opportunities for growth. We inspire. We mobilize the right talent to succeed in our mission. We persevere where others would give up. We feel proud when our vision comes true.

    craftspeople

    OUR VALUES

    We are a company of builders, designers, makers, and doers, always open to learn and improve, shaping the future of banking together with our customers. We ask for feedback and constantly seek insights that make us better.

    together

    OUR VALUES

    We are strong. We come from all over the world and embrace diversity. We believe in open dialogue among a small team of people who trust one another, who are focused outside themselves. This way we create shared consciousness and shared authorship of ideas that no single person could have arrived at independently.

    curious
    can do
    entrepreneurial
    craftspeople
    together

    be the one
    we're looking for!

    apply now

    Business Analyst

    you applied
    what now?

    APPLICATION PROCESS

    Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at [email protected].

    Let’s Connect

    Your application just landed on our desk and one of the recruiters will get back to you as soon as possible.

    Let’s Meet

    Let’s find out how you and Backbase can work together. We’ll call you for an open discussion, so feel free to ask any questions that you might have.

    Let’s DeepDive

    The next step in your journey is to meet us in person. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or a technical test. Again, the process differs per role, your Recruiter will tell you all about it.

    Welcome to the family!

    It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.

    recruiter

    MEET Wioleta Kwaśny

    be the one
    we're looking for!

    apply now

    Business Analyst

    find your next job
    like Business Analyst

    Location

    • Amsterdam 83
    • Atlanta 19
    • Boise 10
    • Bristol 4
    • Cardiff 11
    • Dubai 2
    • Frankfurt 3
    • Guadalajara 10
    • Hyderabad 13
    • jakarta 1
    • Krakow 23
    • Kuala Lumpur 2
    • London 11
    • Manila 2
    • Melbourne 1
    • Mexico City 12
    • Milan 1
    • Mumbai 1
    • Princeton 1
    • Singapore 11
    • Sydney 2
    • Tokyo 2
    • Toronto 9
    • Utrecht 1
    radar, backbase

    Job radar

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    Set up your personal job radar

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    we're looking for!

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    Business Analyst

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