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Business Analyst Trainer

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JOB FUNCTIONS

Backbase is looking for Business Analyst Trainer to create best-in-class BA courses for both technical and non-technical audiences. Make use of modern learning techniques such as e-Learning, text, video, exercises and assessments to design and deliver high-quality content, with a focus on regular pilot and publication cadence for new and updated content.
    What you do
    Work with the Prescriptive Working, Product and Technical Teams as well as stakeholders in R&D and CS to define the skills and content roadmap for the Business Analysis curriculum
    Work closely with Subject Matter Experts from CS and R&D to create best-in-class training
    Engage with the Instructional Design team in defining and using standards and best practice in scaled content creation across the broader Academy Team.
    Create best-in-class BA courses for both technical and non-technical audiences, which:
    Describe our prescriptive way of working and contextualize it for different audiences
    Contextualize and describe the Backbase model bank, and how to set it up for different customers
    Highlight common industry use cases and how they translate to the native functionality of the Backbase platform.
    Explain when and how extending the existing functionality of the platform takes place.
    Outline when and how custom development works.
    Specify how to capture, refine and report customer requirements.
    How to communicate use cases and requirements to core and developer roles in Backbase projects.
    Connect product knowledge to solving specific customer use cases, and help technical trainers clarify when out- of- the- box functionality is the solution, or when a developer should consider extending or customizing an existing journey or flow.
    Focus on capability outcomes, in line with the skills map approach, supported by learning content and verified by certification
    Make use of modern learning techniques such as e-Learning, text, video, exercises and assessments, as well as more classical classroom methodologies
    Design and deliver high-quality content, with a focus on regular pilot and publication cadence for new and updated content
More about this opening
What excites me most about working at Backbase is understanding the diverse needs of our customers and working with the team to solve them within the real-world constraints.
Grace Brady
Grace Brady Product Owner, EMEA Hub
I’m a huge fan of diversity at Backbase. I love the freedom and ownership opportunities at work. I’m proud of the new solution that we are building. We had a simple idea and the solution that I’ve proposed is the one that we are working on.
Hari Vignesh
Hari Vignesh Android Engineer, EMEA Hub

trust me,
it's my job

THE JOB AT BACKBASE

Has a background in Business Analysis or Product Management, ideally with fintech or banking and an interest in training / content creation.

Qualifications
Background in Business Analysis or Product Management
Ideally experience of fintech or banking.
An affinity for content creation and training delivery.
Preferably Bachelor's degree.
Proficiency in English is an absolute must (both written and verbal)

Competencies / kills apply now

REASONS TO 
JOIN BACKBASE

develop yourself

Join one of the knowledge-sharing breakfasts, a guild meeting, work on your personal development plan and make use of our training budget.

a global community

With 70+ nationalities working side-by-side in 14 offices around the world, Backbase is a place where you can work on global projects.

pride and fun

We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

hybrid work model

We enjoy the perks of working from home and in person. We also contribute towards your ergonomic home office space.

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trusted by
leading banks

We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.

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join us to
reach our
moonshot

This is the place you need to be… We want to know you and your skills.

Application form

you make
learning happen

ACADEMY

Academy is the starting point for sharing and gaining in-depth knowledge about our product. Through a series of off-the-shelf courses and classes, we enable our colleagues, partners, and clients to become power users of the Backase platform. Online or onsite, we serve as a knowledge center and a knowledge-sharing community. 

team challenge

ACADEMY

 

Here, you truly bring to life one of Backbase’s main values – curiosity. As part of the Academy, you’re the ambassador of the product. You develop a course, give training onsite and organize webinars for our community. Adapting to your audience no matter the subject, the task, the place or the person sitting in front of you is quite the challenge. If you’re the curious and social type, you’ll love it as much as we do.

your impact

You will contribute directly to client success stories. You are responsible for ensuring everyone is fully equipped and inspired to become a premium product user: from developer to a customer.

stay up to date

You are always on top of market trends and the Backbase product. You know which new customers sign up, because their journey starts with you.

worldwide reach

You are constantly interacting with a global community from different cultures.

big opportunities

Do you love experiments? Are you constantly looking for ways to improve the processes and yourself? Then this is the place for you.

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at Backbase

Location

  • Amsterdam 73
  • Atlanta 13
  • Bangalore 1
  • Boise 6
  • Bristol 10
  • Buenos Aires 1
  • Cardiff 18
  • Dubai 2
  • Frankfurt 5
  • Hyderabad 2
  • Johannesburg 1
  • Krakow 18
  • London 2
  • Melbourne 3
  • Mexico City 14
  • Princeton 2
  • Providence 1
  • Singapore 10
  • Tokyo 4
  • Toronto 10
  • Utrecht 2
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Business Analyst Trainer

Our own Pearl City

BACKBASE IN HYDERABAD

We opened the doors of our Business Development Centre (BDC) in the heart of Hyderabad in December 2020. Young at heart, the BDC is a wonderful space that strengthens Backbase’s presence in the APAC region. The physical presence of great talent and support also makes way for long-term relationships with customers.

Nestled in the middle of Hyderabad, the state-of-the-art building sits amidst other global brands. The location offers stunning views of hills and lakes, while nearby there is a selection of restaurants, traditional bazaars, and other cultural hotspots.

#followYourpassion

CULTURE

Our Hyderabad location is filled with almost 100 supportive and passionate people who are all working towards the same goal. While many are working remotely, we also offer the option to work in a trendy co-working space until the permanent offices are ready. We offer a collaborative culture where your voice is encouraged and expertise is valued

training budget

Specific budget for your personal development.

referral

Referral bonus incentive for bringing the best talent.

clothing

You can wear clothes you feel comfortable in.

high spec equipment

We provide all employees with high-spec Macs and tech set up

find your next job
at Backbase

Location

  • Amsterdam 87
  • Atlanta 22
  • Boise 9
  • Bristol 2
  • Cardiff 9
  • Frankfurt 3
  • Guadalajara 8
  • Ho-Chi-Minh 3
  • hong-kong 1
  • Hyderabad 23
  • Johannesburg 4
  • Krakow 28
  • Kuala Lumpur 2
  • London 13
  • Manila 2
  • Melbourne 2
  • Mexico City 18
  • Princeton 1
  • riyadh 2
  • Sao Paulo 1
  • Singapore 13
  • Sydney 2
  • Tokyo 4
  • Toronto 13
  • Utrecht 1
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curious

OUR VALUES

We explore new routes. We don’t shy away from being critical of ourselves, our products and our industry. We are open, direct and always questioning the status quo; to keep on learning and keep ourselves and others on their toes.

can do

OUR VALUES

No matter the challenge, we use our creative minds to find ways to make things happen. We are ambitious to be the best in class in the industry. Raising the bar. Pushing each other’s limits to bring out our best. We are determined & pragmatic. No Fluff. Just Stuff.

entrepreneurial

OUR VALUES

We solve hard problems and look for new opportunities for growth. We inspire. We mobilize the right talent to succeed in our mission. We persevere where others would give up. We feel proud when our vision comes true.

craftspeople

OUR VALUES

We are a company of builders, designers, makers, and doers, always open to learn and improve, shaping the future of banking together with our customers. We ask for feedback and constantly seek insights that make us better.

together

OUR VALUES

We are strong. We come from all over the world and embrace diversity. We believe in open dialogue among a small team of people who trust one another, who are focused outside themselves. This way we create shared consciousness and shared authorship of ideas that no single person could have arrived at independently.

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together

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we're looking for!

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Business Analyst Trainer

you applied
what now?

APPLICATION PROCESS

Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at [email protected].

Let’s Connect

Your application just landed on our desk and one of the recruiters will get back to you as soon as possible.

Let’s Meet

Let’s find out how you and Backbase can work together. We’ll call you for an open discussion, so feel free to ask any questions that you might have.

Let’s DeepDive

The next step in your journey is to meet us in person. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or a technical test. Again, the process differs per role, your Recruiter will tell you all about it.

Welcome to the family!

It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.

recruiter

MEETSupriya Taduri

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we're looking for!

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Business Analyst Trainer

find your next job
likeBusiness Analyst Trainer

Location

  • Amsterdam 65
  • Atlanta 6
  • Bogota 3
  • Boise 9
  • Bristol 2
  • Cardiff 3
  • Frankfurt 1
  • Guadalajara 10
  • Hanoi 1
  • Ho-Chi-Minh 2
  • hong-kong 1
  • Hyderabad 22
  • Johannesburg 3
  • Krakow 25
  • Kuala Lumpur 2
  • London 2
  • Melbourne 1
  • Mexico City 18
  • Milan 1
  • Princeton 4
  • riyadh 2
  • Sao Paulo 1
  • Singapore 10
  • Sydney 1
  • Toronto 1
  • Utrecht 1
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Job radar

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Set up your personal job radar

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Business Analyst Trainer

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