What you do
Work with the Prescriptive Working, Product and Technical Teams as well as stakeholders in R&D and CS to define the skills and content roadmap for the Business Analysis curriculum
Work closely with Subject Matter Experts from CS and R&D to create best-in-class training
Engage with the Instructional Design team in defining and using standards and best practice in scaled content creation across the broader Academy Team.
Create best-in-class BA courses for both technical and non-technical audiences, which:
Describe our prescriptive way of working and contextualize it for different audiences
Contextualize and describe the Backbase model bank, and how to set it up for different customers
Highlight common industry use cases and how they translate to the native functionality of the Backbase platform.
Explain when and how extending the existing functionality of the platform takes place.
Outline when and how custom development works.
Specify how to capture, refine and report customer requirements.
How to communicate use cases and requirements to core and developer roles in Backbase projects.
Connect product knowledge to solving specific customer use cases, and help technical trainers clarify when out- of- the- box functionality is the solution, or when a developer should consider extending or customizing an existing journey or flow.
Focus on capability outcomes, in line with the skills map approach, supported by learning content and verified by certification
Make use of modern learning techniques such as e-Learning, text, video, exercises and assessments, as well as more classical classroom methodologies
Design and deliver high-quality content, with a focus on regular pilot and publication cadence for new and updated content
it's my job
THE JOB AT BACKBASE
Background in Business Analysis or Product Management
Ideally experience of fintech or banking.
An affinity for content creation and training delivery.
Preferably Bachelor's degree.
Proficiency in English is an absolute must (both written and verbal)
Competencies / kills apply now
Join one of the knowledge-sharing breakfasts, a guild meeting, work on your personal development plan and make use of our training budget.
a global community
With 70+ nationalities working side-by-side in 14 offices around the world, Backbase is a place where you can work on global projects.
pride and fun
We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.
hybrid work model
We enjoy the perks of working from home and in person. We also contribute towards your ergonomic home office space.
We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.
join us to
This is the place you need to be… We want to know you and your skills.