Business Analyst (Product Implementation) Toronto

The job in short

Ensure that Backbase proposals result in feasible project plans and meet customers expectations by realizing their digital transformation.

Meet the job

You work together with the Backbase product and UX design & development team and you are responsible for analyzing, capturing and writing detailed requirements for new product initiatives.
Our customers and implementation partners see you as a trusted consultant. Together we work on successfully delivering our enterprise solution and achieving our customers’ goals.

In the multi-disciplinary and internationally diverse teams at Backbase you analyze, capture and prioritize customer requirements for new customer experience initiatives. You perform business process gap analysis and write user stories. Every project has its own set of unique challenges that must be overcome, and you think and react quickly to find solutions that work for everyone.

Let us know if you like working closely with the customers and do not mind travelling long periods for work? Or do you enjoy handling outgoing project proposals during the sales cycle and be part of the Bid Team team? Or as a BA, do you prefer creating case specifications, user stories, and acceptance criteria that you will contribute to the quality of our software products together with our UX Design & Development team?

How about you?

● You have 5+years of working experience as a Business Analyst;
● You have excellent communication skills in English and you feel comfortable interacting with stakeholders within Backbase and potential customers and various level;
● You are able to showcase good analytical and evaluative skills, and can translate customer pain points into detailed product requirements;
● You are able to execute product gap analysis based on gathered requirements to maximize project and customer success;
● You know your way around requirements management, process modelling and development methodologies;
● You’re up-to-date on the latest development methodologies such as SCRUM and Kanban.

Why Backbase?

Backbase is leading the way in the Digital Banking space and we are widely known for our innovative power and visionary view of how all of us (including you) handle our daily financial lives. Exploring is in our nature and we love technology. No matter how big the challenges are: we make it work.

We come from all over the globe (almost 60 nationalities) and we currently employ the brightest people in the field. We are organized to support you. You will work with some of the best people in the business. We are work and play. At Backbase, you can come as you are and say it like it is.

Join us for a journey instead of a job!

Any Questions?

Contact Boris Tai, recruiter

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Our hiring journey

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Found a job you like? We’d love for you to connect with us and apply. One of our recruiters will get back to you.

Let’s Meet

How can you and Backbase work together? Let’s find out; face-to-face or remotely. We’ll have open discussions or interviews, whatever you like to call it.

Let’s Deep Dive

We want to work with the best, just like you do. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or technical test.

Let’s Start

It’s official – you’ve joined Backbase, an industry leading fintech company. We look forward to shaping the future of banking with you!

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