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Academy Support Officer

Amsterdam Academy
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Hybrid

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JOB FUNCTIONS

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As an Academy Support Officer you will be part of the Academy team within Backbase that manages all aspects of Product & Methodology Learning. This position will enable you to launch your career in the Fintech & L&D space!

We are looking for a data-driven, proactive, challenge to the status quo type of colleague. We will trust you with a broad set of responsibilities.The team will look to you to do tasks you probably never did before but have no problem picking up. Sounds challenging right?
    Can you mark 5/5? Then click on the apply button now!

  • You are a pro with the Microsoft suite
  • You have a good understanding of databases
  • You are fluent in English,
  • You will take initiative and be able to run small projects independently
  • You have a growth mindset and you are looking for ways to keep improving
More about this opening
What excites me most about working at Backbase is understanding the diverse needs of our customers and working with the team to solve them within the real-world constraints.
Grace Brady
Grace Brady Product Owner, EMEA Hub
I’m a huge fan of diversity at Backbase. I love the freedom and ownership opportunities at work. I’m proud of the new solution that we are building. We had a simple idea and the solution that I’ve proposed is the one that we are working on.
Hari Vignesh
Hari Vignesh Android Engineer, EMEA Hub

trust me,
it's my job

THE JOB AT BACKBASE

Academy is responsible for the development of our workforce and the workforce of our (future) partners and customers, which is a cornerstone of our success.

Together with your team create training and learning paths for all relevant stakeholders, to ensure internal and external onboarding as well as continuous learning. Keeping the pace high with a fast evolving platform, in order to stay ahead of the curve. apply now

REASONS TO 
JOIN BACKBASE

develop yourself

Join one of the knowledge-sharing breakfasts, a guild meeting, work on your personal development plan and make use of our training budget.

a global community

With 70+ nationalities working side-by-side in 14 offices around the world, Backbase is a place where you can work on global projects.

pride and fun

We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

hybrid work model

We enjoy the perks of working from home and in person. We also contribute towards your ergonomic home office space.

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trusted by
leading banks

We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.

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join us to
reach our
moonshot

This is the place you need to be… We want to know you and your skills.

Application form

you make
learning happen

ACADEMY

Academy is the starting point for sharing and gaining in-depth knowledge about our product. Through a series of off-the-shelf courses and classes, we enable our colleagues, partners, and clients to become power users of the Backase platform. Online or onsite, we serve as a knowledge center and a knowledge-sharing community. 

team challenge

ACADEMY

 

Here, you truly bring to life one of Backbase’s main values – curiosity. As part of the Academy, you’re the ambassador of the product. You develop a course, give training onsite and organize webinars for our community. Adapting to your audience no matter the subject, the task, the place or the person sitting in front of you is quite the challenge. If you’re the curious and social type, you’ll love it as much as we do.

your impact

You will contribute directly to client success stories. You are responsible for ensuring everyone is fully equipped and inspired to become a premium product user: from developer to a customer.

stay up to date

You are always on top of market trends and the Backbase product. You know which new customers sign up, because their journey starts with you.

worldwide reach

You are constantly interacting with a global community from different cultures.

big opportunities

Do you love experiments? Are you constantly looking for ways to improve the processes and yourself? Then this is the place for you.

Take a glance at our technologies

Spring Spring Kotlin Kotlin Swift Swift Google Cloud Google Cloud AWS AWS Kubernetes Kubernetes Docker Docker Jenkins Jenkins Angular Angular TypeScript TypeScript JavaScript JavaScript Android Android Sketch Sketch
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at Backbase

Location

  • Amsterdam 73
  • Atlanta 13
  • Bangalore 1
  • Boise 6
  • Bristol 10
  • Buenos Aires 1
  • Cardiff 18
  • Dubai 2
  • Frankfurt 5
  • Hyderabad 2
  • Johannesburg 1
  • Krakow 18
  • London 2
  • Melbourne 3
  • Mexico City 14
  • Princeton 2
  • Providence 1
  • Singapore 10
  • Tokyo 4
  • Toronto 10
  • Utrecht 2
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Academy Support Officer

Amsterdam Academy

the bicycle capital
of the world

BACKBASE IN AMSTERDAM

Amsterdam

Where it all began! Two guys, our founder Jouk and his partner, set out on a mission “to make the internet more beautiful”. Fast-forward 16 years, our offices in Amsterdam are home to over 480 people. The Amsterdam HQ is the largest of our offices and boasts an international mix of talented people. Working in software engineering, sales, marketing, academy or business support, we have a great team that’s driving our growth.

Located in Amsterdam-Oost (East), our EMEA HQ offices are a stone’s throw away from the beautiful Tropenmuseum, the Amsterdam Royal Zoo and famous windmill brewery Brouwerij ‘t IJ. Famous for its breathtaking architecture, canals, and over 881,000 bikes,  Amsterdam is a city that’s easy to fall in love with.

#international

CULTURE

Our Amsterdam office is home to people from all over the world working in small, lean teams. Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

With graffiti of Marilyn Monroe and Pulp Fiction stars John Travolta, and Samuel L. Jackson looking cool on our walls, you can probably guess that we love entertainment. From games nights and parties to boat rides and Dj gigs – you name it, we have it.

lunch

Free, healthy lunches every day. Plus snacks and drinks.

social

Friday parties every month. Office boat you can use with your team.

health

Discounted gym membership through our corporate fitness plan.

training budget

Specific budget for your personal development.

referral

Referral bonus incentive for bringing the best talent.

clothing

You can wear clothes you feel comfortable in.

high spec equipment

We provide all employees with high-spec Macs and tech set up.

well-being

Access to the premium Headspace app.

find your next job
at Backbase

Location

  • Amsterdam 62
  • Atlanta 10
  • Berlin 1
  • Boise 7
  • Bristol 11
  • Cardiff 16
  • Frankfurt 2
  • Guadalajara 3
  • Hyderabad 15
  • Krakow 20
  • Kuala Lumpur 1
  • London 15
  • manila 1
  • Melbourne 1
  • Mexico City 16
  • Milan 1
  • Singapore 7
  • Sydney 2
  • Tokyo 4
  • Toronto 7
  • Utrecht 3
  • Show all openings

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it must be true

if they say it

[email protected]

From a refugee to a developer

Backbase & Hack Your FutureHack Your Future and Backbase started their collaboration back in 2018, when the coding school was looking for a new ho… Read more

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I believe that people who embrace change are the ones who will succeed – says Thomas Fuss, Vice President of Technology at Backbase.Located in a… Read more

No regrets: Relocating to The Netherlands

Read more

We are a passionate,smart bunch. We work really hard to help our clients innovate, and love creating things that have a real impact. Backbase people are much more than their job titles. Just like a family, we bring every part of ourselves to work each day…

all stories

curious

OUR VALUES

We explore new routes. We don’t shy away from being critical of ourselves, our products and our industry. We are open, direct and always questioning the status quo; to keep on learning and keep ourselves and others on their toes.

can do

OUR VALUES

No matter the challenge, we use our creative minds to find ways to make things happen. We are ambitious to be the best in class in the industry. Raising the bar. Pushing each other’s limits to bring out our best. We are determined & pragmatic. No Fluff. Just Stuff.

entrepreneurial

OUR VALUES

We solve hard problems and look for new opportunities for growth. We inspire. We mobilize the right talent to succeed in our mission. We persevere where others would give up. We feel proud when our vision comes true.

craftspeople

OUR VALUES

We are a company of builders, designers, makers, and doers, always open to learn and improve, shaping the future of banking together with our customers. We ask for feedback and constantly seek insights that make us better.

together

OUR VALUES

We are strong. We come from all over the world and embrace diversity. We believe in open dialogue among a small team of people who trust one another, who are focused outside themselves. This way we create shared consciousness and shared authorship of ideas that no single person could have arrived at independently.

Nestled in the middle of Hyderabad, the state-of-the-art building sits amidst other global brands. The location offers stunning views of hills and lakes, while nearby there is a selection of restaurants, traditional bazaars, and other cultural hotspots. https://workatbackbase.com/hyderabad/ #backbase #bbpeppe #lifeatbackbase #fintech #bdc #employee #scaleup #hyderabad #culture #together #people
Meet Tania, our Principal Agile Coach! ✨ Backbase is not perfect, if you work in a perfect organization it can become monotonous and boring. The fact that we have constant challenges and the fact that we need to adapt to new things, helps keep me motivated. Knowing that there are challenges waiting for me really gives me a sense of purpose for sitting in front of the desk every morning. You strive towards excellence. Join us now at www.workatbackbase.com 💥 #lifeatbackbase #backbase #bbpeople #backbasers #agile #agilecoach #amsterdam #fintech
Have you seen our Backbase starter pack?💥 Kudos to Jonathan for this amazing picture 🙌🏻 #backbase #lifeatbackbase #bbpeople #starterpack #happy #fintech #it
The secret is in the balance: As in many other areas in life, for work it takes dedication, passion, discipline and time to see the fruits of your efforts. I saw this very clearly when I first started and I was assigned a new region, Africa. There was a lot that needed to be done! Creating materials, getting other teams to collaborate on this, it did take large amounts of entrepreneurial spirit. #backbase #bbpeople #lifeatbackbase #fintech #software #employee #youngtalent #amsterdam #scaleup #scaleup #career #culture #teamwork #entrepreneurship
curious
can do
entrepreneurial
craftspeople
together

match your craft

DEPARTMENTS

Meet the teams and the people who power Backbase.

Academy

Read more

Backbase-as-a-service

Read more

Business Support

Read more

Marketing

Read more

Partners & Alliances

Read more

Product Development

Read more

Product Implementation

Read more

Sales

Read more

Solutions Engineering

Read more

Strategy & Propositions

Read more

be the one
we're looking for!

apply now

Academy Support Officer

Amsterdam Academy

you applied
what now?

APPLICATION PROCESS

Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at [email protected].

Let’s Connect

Your application just landed on our desk and one of the recruiters will get back to you as soon as possible.

Let’s Meet

Let’s find out how you and Backbase can work together. We’ll call you for an open discussion, so feel free to ask any questions that you might have.

Let’s DeepDive

The next step in your journey is to meet us in person. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or a technical test. Again, the process differs per role, your Recruiter will tell you all about it.

Welcome to the family!

It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.

recruiter

MEETLeandro Gomes da Silva

be the one
we're looking for!

apply now

Academy Support Officer

Amsterdam Academy

find your next job
likeAcademy Support Officer

Location

  • Amsterdam 81
  • Atlanta 10
  • Boise 11
  • Cardiff 8
  • Frankfurt 2
  • Guadalajara 9
  • Hanoi 1
  • Ho-Chi-Minh 4
  • hong-kong 1
  • Hyderabad 26
  • Johannesburg 3
  • Krakow 29
  • Kuala Lumpur 2
  • London 11
  • Manila 2
  • Melbourne 2
  • Mexico City 18
  • Princeton 12
  • riyadh 1
  • Sao Paulo 1
  • Singapore 14
  • stockholm 1
  • Sydney 3
  • Tokyo 2
  • Toronto 9
  • Utrecht 1
  • Show all openings

Jobs All jobs

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Academy Support Officer

Amsterdam Academy
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