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(AC) Senior Instructional Designer

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JOB FUNCTIONS

Do you want to produce outstanding learning content that is followed by an international community? Do you want to take part in the creation of innovative digital banking software? Do you have experience managing technical curricula or content roadmap with regular releases and running multiple courses with Subject Matter Experts across different departments? Can you develop and maintain a relationship with subject matter experts across the Backbase community and guide and support them to create self-paced learning content, VILT, and classroom courses including certification exams? If the answer is yes, then read on!
  • You have experience guiding and supporting subject matter experts and other instructional designers designing everything from individual e-Learnings, to VILT and classroom courses, all the way to an entire curricula, and even certification exams;
  • You have experience building and managing curricula, including project management, roadmap, regular releases, use of different channels, ease of consumption and reporting;
  • You have 5-8 years of experience in tech or banking as both a hands-on Instructional Designer and Trainer (virtual and physical classrooms);
  • You know your way around different media, including written content, presentations, exercises, video, audio, graphics; as well as SCORM content and Learning Management Systems.
More about this opening
What excites me most about working at Backbase is understanding the diverse needs of our customers and working with the team to solve them within the real-world constraints.
Grace Brady
Grace Brady Product Owner, EMEA Hub
I’m a huge fan of diversity at Backbase. I love the freedom and ownership opportunities at work. I’m proud of the new solution that we are building. We had a simple idea and the solution that I’ve proposed is the one that we are working on.
Hari Vignesh
Hari Vignesh Android Engineer, EMEA Hub

trust me,
it's my job

THE JOB AT BACKBASE

After a morning cup of tea or coffee, you team up with a subject matter expert to kick off a new technical course you will be working on together. First, you run a whiteboard session based on the scoping discussion you had earlier and define a clear structure and delivery medium that meets the learner goals. You then translate this into an agreed delivery plan with periodical review sessions to guide the SME until the course gets shipped.

You join the Instructional Designers team meeting and discuss the progress on the technical courses you are working on and will publish in the next release cycle. Where you need help, you ask for it as well as offer help to other team members. You share with the team what’s working and what needs improvement and present a couple of solutions to improve the content creation process. You also learn about the latest changes to the roadmap the team is working on and take the lead to follow up with the respective stakeholders. Equally you could be engaged in a discussion around certification, or learner journeys in our Learning Experience platform.

Later in the day, you check in with one of the training teams to review the progress of a particular course and make sure everything is in place. Then, you share your input on a few tweaks and instructional strategies that would elevate the learning experience. You love what you do, take your mission seriously, lead from the front, and deliver results. apply now

REASONS TO 
JOIN BACKBASE

develop yourself

Join one of the knowledge-sharing breakfasts to discover more or come to a guild meeting to share ideas.

a global community

With 60+ nationalities working side-by-side in 9 offices around the world, Backbase is a place where you can work on projects with people from all over the world.

pride and fun

We take pride in our achievements and we love to celebrate them. We host a variety of parties, celebrations, team outings, games nights and office drinks in all our global hubs.

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trusted by
leading banks

We leave when our clients are happy. Not a day earlier. This committed way of working has won over a lot of our clients’ hearts. This isn’t our first rodeo.

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join us to
reach our
moonshot

This is the place you need to be… We want to know you and your skills.

Application form

you make
learning happen

ACADEMY

Academy is the starting point for sharing and gaining in-depth knowledge about our product. Through a series of off-the-shelf courses and classes, we enable our colleagues, partners, and clients to become power users of the Backase platform. Online or onsite, we serve as a knowledge center and a knowledge-sharing community. 

team challenge

ACADEMY

 

Here, you truly bring to life one of Backbase’s main values – curiosity. As part of the Academy, you’re the ambassador of the product. You develop a course, give training onsite and organize webinars for our community. Adapting to your audience no matter the subject, the task, the place or the person sitting in front of you is quite the challenge. If you’re the curious and social type, you’ll love it as much as we do.

your impact

You will contribute directly to client success stories. You are responsible for ensuring everyone is fully equipped and inspired to become a premium product user: from developer to a customer.

stay up to date

You are always on top of market trends and the Backbase product. You know which new customers sign up, because their journey starts with you.

worldwide reach

You are constantly interacting with a global community from different cultures.

big opportunities

Do you love experiments? Are you constantly looking for ways to improve the processes and yourself? Then this is the place for you.

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at Backbase

Location

  • Amsterdam 73
  • Atlanta 13
  • Bangalore 1
  • Boise 6
  • Bristol 10
  • Buenos Aires 1
  • Cardiff 18
  • Dubai 2
  • Frankfurt 5
  • Hyderabad 2
  • Johannesburg 1
  • Krakow 18
  • London 2
  • Melbourne 3
  • Mexico City 14
  • Princeton 2
  • Providence 1
  • Singapore 10
  • Tokyo 4
  • Toronto 10
  • Utrecht 2
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(AC) Senior Instructional Designer

the bicycle capital
of the world

BACKBASE IN AMSTERDAM

Where it all began! Two guys, our founder Jouk and his partner, set out on a mission “to make the internet more beautiful”. Fast-forward 16 years, our offices in Amsterdam are home to over 480 people. The Amsterdam HQ is the largest of our offices and boasts an international mix of talented people. Working in software engineering, sales, marketing, academy or business support, we have a great team that’s driving our growth.

Located in Amsterdam-Oost (East), our EMEA HQ offices are a stone’s throw away from the beautiful Tropenmuseum, the Amsterdam Royal Zoo and famous windmill brewery Brouwerij ‘t IJ. Famous for its breathtaking architecture, canals, and over 881,000 bikes,  Amsterdam is a city that’s easy to fall in love with.

#international

CULTURE

Our Amsterdam office is home to people from all over the world working in small, lean teams. Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

With graffiti of Marilyn Monroe and Pulp Fiction stars John Travolta, and Samuel L. Jackson looking cool on our walls, you can probably guess that we love entertainment. From games nights and parties to boat rides and Dj gigs – you name it, we have it.

lunch

Free, healthy lunches every day. Plus snacks and drinks.

social

Friday parties every month. Office boat you can use with your team.

health

Discounted gym membership through our corporate fitness plan.

training budget

Specific budget for your personal development.

referral

Referral bonus incentive for bringing the best talent.

clothing

You can wear clothes you feel comfortable in.

high spec equipment

We provide all employees with high-spec Macs and tech set up.

well-being

Access to the premium Headspace app.

find your next job
at Backbase

Location

  • Amsterdam 62
  • Atlanta 10
  • Berlin 1
  • Boise 7
  • Bristol 11
  • Cardiff 16
  • Frankfurt 2
  • Guadalajara 3
  • Hyderabad 15
  • Krakow 20
  • Kuala Lumpur 1
  • London 15
  • manila 1
  • Melbourne 1
  • Mexico City 16
  • Milan 1
  • Singapore 7
  • Sydney 2
  • Tokyo 4
  • Toronto 7
  • Utrecht 3
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curious

OUR VALUES

We explore new routes. We don’t shy away from being critical of ourselves, our products and our industry. We are open, direct and always questioning the status quo; to keep on learning and keep ourselves and others on their toes.

can do

OUR VALUES

No matter the challenge, we use our creative minds to find ways to make things happen. We are ambitious to be the best in class in the industry. Raising the bar. Pushing each other’s limits to bring out our best. We are determined & pragmatic. No Fluff. Just Stuff.

entrepreneurial

OUR VALUES

We solve hard problems and look for new opportunities for growth. We inspire. We mobilize the right talent to succeed in our mission. We persevere where others would give up. We feel proud when our vision comes true.

craftspeople

OUR VALUES

We are a company of builders, designers, makers, and doers, always open to learn and improve, shaping the future of banking together with our customers. We ask for feedback and constantly seek insights that make us better.

together

OUR VALUES

We are strong. We come from all over the world and embrace diversity. We believe in open dialogue among a small team of people who trust one another, who are focused outside themselves. This way we create shared consciousness and shared authorship of ideas that no single person could have arrived at independently.

curious
can do
entrepreneurial
craftspeople
together

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(AC) Senior Instructional Designer

you applied
what now?

APPLICATION PROCESS

Your upcoming steps in the hiring journey with us depend on the role that you have applied for, however, this is what you can expect. In the meantime, if you have any questions, please contact us at [email protected].

Let’s Connect

Your application just landed on our desk and one of the recruiters will get back to you as soon as possible.

Let’s Meet

Let’s find out how you and Backbase can work together. We’ll call you for an open discussion, so feel free to ask any questions that you might have.

Let’s DeepDive

The next step in your journey is to meet us in person. Our secret sauce is hiring people with different perspectives. Show us your special powers in a case or a technical test. Again, the process differs per role, your Recruiter will tell you all about it.

Welcome to the family!

It’s official – let’s make it happen together! We look forward to shaping the future of banking with you.

recruiter

MEET Leandro Gomes da Silva

be the one
we're looking for!

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(AC) Senior Instructional Designer

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like (AC) Senior Instructional Designer

Location

  • Amsterdam 81
  • Atlanta 17
  • Boise 5
  • Bristol 5
  • Cardiff 10
  • Dubai 1
  • Frankfurt 3
  • Guadalajara 7
  • Hyderabad 13
  • jakarta 1
  • Krakow 18
  • Kuala Lumpur 1
  • London 11
  • Manila 2
  • Melbourne 1
  • Mexico City 12
  • Milan 1
  • Princeton 1
  • Singapore 10
  • Sydney 3
  • Tokyo 2
  • Toronto 10
  • Utrecht 1
radar, backbase

Job radar

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Set up your personal job radar

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(AC) Senior Instructional Designer

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